White Label Communications Blog

White label announces Grand rapids data center - now available!

Posted by Marshall Bruno on Wed, Sep 12, 2018 @ 02:52 PM

Expansion of WLC’s business-class network operations to serve growing demands for nationwide Hosted PBX and SIP Trunking

White Label Communications is excited to announce the completion of a New State-of-the-Art VoIP Data Center located in Grand Rapids, Michigan!  The new data center enables White Label to meet growing demands for its business-class Hosted PBX and SIP Trunking services. This new facility joins White Label’s fabric of active VoIP data centers in Philadelphia and Las Vegas.


  • Greater capacity
  • Additional redundancy
  • Enhanced routing
  • Additional VoIP registration points
  • Additional network peering

Michigan On-Net Network Peers

  • Centurylink / Level 3
  • Verizon
  • Comcast
  • AT&T
  • Everstream
  • Windstream
  • US Signal
  • 123.net


Intelligent Registration - With the addition of the Grand Rapids Michigan (GRR) data center, White Label has removed the ability to select a data center preference.  Why you ask?  White Label’s Intelligent Registration Technology automatically selects the default data center and registration proxy based on a number of factors.  Instead of using a primary, secondary, and tertiary DNS SRV records we have consolidated to a single DNS SRV record.  This single DNS SRV record contains a minimum of four registration servers.  White Label's Intelligent Registration Technology automatically load balances and monitors for latency, packet loss, route stability and congestion proactively setting the priority of each proxy in near real-time. 

Michigan Data Center Info
"The Largest, Most Advanced Data Center Campus in the Eastern US"

The Pyramid Campus in Michigan serves as the east coast hub for Switch’s cloud and data center services. This campus extends the largest and most advanced technology collaboration ecosystem across the continental United States. The Switch Pyramid Campus is an icon of the company’s commitment to community and economic development.

  • Up to 1.1 million sq ft, 5 story pyramid made of steel, glass, and concrete
  • Up to 110 MW of power, with 100% Uptime Guarantee
  • 100% renewable energy used to power the facilities
  • Connected to the world’s largest technology collaboration ecosystem

Topics: VoIP, white label, white label VoIP, cloud, telephony, white label communications, communications, internet, VoIP service, service provider, voip networks, services, systems, private label reselling program, technology

Turnkey VoIP for Business Owners: Common Technology Mistake? Waiting

Posted by Chris Griffith on Thu, Feb 19, 2015 @ 10:12 AM

Turnkey VoIPIf you currently own your own business then you're someone who probably wears a lot of different hats. You're already wearing the 'head honcho in charge' hat, well, because you're the head honcho in charge. You may also be wearing some or all of the following business-related hats: recruitment, sales, development, accounting, legal, human resources, customer service… there's so much more.

As you know, there's a lot of responsibility that comes with owning your own business. And it's not always easy to take one hat off and put another one on, so it's safe to say that you really have your work cut out for you if you want to have a successful business in these extremely competitive times we're currently living in.

Own Your Own Business

When you own your own business, you're in charge of everything. Yes, you may have a right-hand person who you can delegate some of the responsibilities to but overall, you're in charge of making sure that your business succeeds. One of the best ways you can help guarantee that your business is one of the best out there these days is to make sure that you're completely up-to-date when it comes to utilizing technology.

When it comes to running a successful business, technology is something that should never be underrated. Utilizing the best technologies currently available in order to help your business establish its niche in today's highly competitive business world is truly critical to your overall success.

A Common Technology Mistake

A common technology mistakes business owners are making these days is waiting! to sign up for the turnkey VoIP technology services that are available. VoIP technology is now reasonably priced, and that's why so many small and medium-sized business owners are starting to sign up for high-tech VoIP services. Simply put, VoIP technology can offer a business so many additional communication benefits that those who have already signed up definitely have an advantage over those who have not yet signed up.

The most common technology mistake that business owners tend to make is waiting, which means they're not taking advantage of any or all of the newest technologies that are currently available to them. So why would a business owner (who is trying to make their business stand out far above the rest) not take advantage of updating their business to one that is able to support and utilize the newest in technology available today? The most common reason is that they're completely comfortable using their current system and simply don't see a need to upgrade as this is still working for them.

Another common reason is because they simply don't feel comfortable using a new technology. And because VoIP technology uses the internet, they also have concerns about the internet going out and they're not being able to make a telephone call. (This issue doesn't happen very often and has improved tremendously over the past few years.)

What business owners need to understand is that as time goes on there's a need to upgrade to any technology's that are now available that will help them to stay competitive. If they don't, their competitors will.


With every new technology you can expect there to be new equipment. Cisco is a company that understands how essential it is for every small and medium-sized business owner to have the latest in technology equipment so that they're able to have the tools needed to be able to effectively compete with those within their niche.

White Label Communications

We invite you to contact us today with any questions you may have when it comes to upgrading your business to one that can now utilize high-tech VoIP services. And because we specialize in training people to be the best VoIP reseller they can possibly be, we can definitely connect you with a highly professional VoIP reseller who can give you the personalized attention you deserve.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, business, telephone, technology

Trying to Find the Best VoIP Reseller? What You Need to Know

Posted by Chris Griffith on Wed, Feb 18, 2015 @ 10:12 AM

VoIP ResellerSo you've been hearing more and more from your business colleagues about how happy they are since they decided to upgrade their business communication system to one that now utilizes VoIP technology. They went ahead and made the choice to jump on the VoIP bandwagon that presented itself a few years back, which means that they no longer need to utilize a limiting landline. The main reason why these business owners have decided to be among the first to sign up for high-tech VoIP services is because they understand how essential communication technology can be for a business.

The fact that the majority of small and medium-sized business owners are still using a landline as the platform for their communication tactics tells us that there are business owners who perhaps don't completely understand how VoIP technology can help them take their business to another whole level. But this is finally starting to change. Mostly because they're now witness to the many business owners who have already signed up for high-tech VoIP services, and accordingly are beginning to reap the many benefits that VoIP technology can offer them.

Trying to Find the Best VoIP Reseller

So if you're a business owner who's been putting off signing up for high-tech VoIP services, it's really important to ask yourself why you're waiting. Why are you not choosing to sign up for the high-tech VoIP services that can help you communicate with both your business colleagues and your customers much more efficiently? This it is a good time for you to take a close examination of your current landline based business communication system in order to understand exactly how it's benefiting your business.

Once you've done this, you're now ready to contact a VoIP reseller. A VoIP reseller can help you understand the differences between using a landline based communication system and one that utilizes VoIP technology. This information is going to help you when it comes to choosing VoIP-related services that can best benefit you in your particular business.

What You Need to Know

In order for you to receive the absolute best VoIP related services information, you're going to need to find the absolute best VoIP reseller. Makes sense, right? But how do you find the best VoIP reseller? How do you know which VoIP reseller is going to meet your particular business-related needs? By simply doing a little research first. Because VoIP technology is replacing the landline that businesses have been using for so many years now, it's pretty safe to say that you'll be using VoIP technology for many years, too. This means that you can expect to have a long-term relationship with the VoIP reseller you choose to give your business to.

The following are few things that you need to know so that you're able to choose the best VoIP reseller who can help you take your business to another whole level:

  • Make sure that your business is ready for VoIP, which usually involves testing your internet connection in order to make sure that that it's going to be able to support VoIP services.
  • Figure out how much you're currently paying for your telephone services so you're ready to compare this cost to expected VoIP-related telephone costs.
  • Have a list ready of the communication equipment you're currently using.
  • Make a list of some of the things that you would like to do when it comes to effective communication, but you can't due to your limited landline.

After discussing the above with a few VoIP resellers, you should be able to get an overall feel of who you think is the best fit for you and your particular type of business.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: reseller, VoIP, communication, business, landline, white label communications, technology

Is Turnkey VoIP a Mystery to You?

Posted by Chris Griffith on Mon, Feb 16, 2015 @ 10:12 AM

Turnkey VoIPThere are quite a few small and medium-sized business owners who are still in the dark when it comes to turnkey VoIP technology. Even though they know that VoIP services are now completely affordable so anyone who's ready to upgrade their old fashioned landline communication system can now do so, they're not ready because they simply don't understand what VoIP technology is and how it works. And that's okay. Running a business in today's highly competitive world takes a lot of time, and time is something that not every business owner is willing to give to something that they don't fully understand.

Because turnkey VoIP technology is still a mystery to so many business owners we thought it would be a good idea to provide some information that will help take the mystery out of turnkey VoIP technology.

Turnkey VoIP

VoIP stands for VoIP Over Internet Protocol. Although VoIP technology has been for the most part been available since the 1990's, the cost of utilizing VoIP technology (and all of the services attached to VoIP) were quite costly. This means that only the big businesses could afford to integrate turnkey VoIP technology into their business, which has given them an edge over the past 20 years or so. But over the past few years the cost of integrating VoIP technology into a business has lowered substantially, which means that any business owner can now sign up for high-tech VoIP services. Nice!

Solving the Mystery

Because turnkey VoIP technology uses the internet instead of a landline, it no longer uses circuit switching and instead uses packet switching. This enhanced communication system has not only greatly improved the overall voice quality of telephone calls, it also offers its users a number of highly beneficial communication features that allow for improved efficiency.

One of the main benefits associated with using VoIP technology is that a business can expect to pay a lot less when it comes to making telephone calls. In fact, many telephone calls are now free for VoIP users, which can save a business substantial amounts of money. This includes internal calls as well as external calls. And because computer applications and technologies can now be connected, business owners who upgrade to VoIP can expect a much more streamlined work environment.

Another benefit VoIP technology offers that many business owners are using these days is the ability to easily set up conference calls. Conference calling is more popular than ever, and when VoIP technology is used there are a number of additional benefits that business owners are going to find extremely helpful during important conference calls.

Interested in allowing your employees to work when not in the office? VoIP technology can allow this to happen! Now you can help your employees be much more efficient by creating a mobile workforce, which utilizes VoIP technology.

If the power happens to go out, it's likely that you will no longer be able to use your telephone system because it's now using the internet to connect. Although this is a true concern because you're not able to make or receive telephone calls during this time, know that this doesn't happen very often in a business setting. And improvements are continuing to be made every single day in order to ensure that this doesn't happen at all as VoIP technology continues to progress. Remember, with every new technology comes new issues that must be addressed, and VoIP is no different.

White Label Communications

Still have questions about turnkey VoIP technology? Feel free to contact us today! We can connect you with the best VoIP reseller who can answer any specific questions you may have in order to solve the mysteries currently surrounding turnkey VoIP technology.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, communication, turnkey, landline, telephone, technology

Does Turnkey VoIP Technology Scare You? Face Your Fears Today!

Posted by Chris Griffith on Sat, Feb 14, 2015 @ 10:11 AM

turnkey VoIP If you're a small or midsized business owner who knows that you need to upgrade your business communication system to one that utilizes VoIP technology and haven't done so yet, it's time to ask yourself why. Maybe the thought of learning a whole new telecommunication system feels a little intimidating? If this is the case, then that's completely understandable. The high majority of companies have been using a landline for many, many years now and the thought of switching to a new business telecommunication platform can be a bit scary.

Also, because you're a business owner it's highly likely that you're extremely busy every single day, which can make it easy for you to keep putting off the turnkey VoIP technology that can help you raise your business to a whole new level.

Does Turnkey VoIP Technology Scare You?

If you're currently comfortable using a landline as the basis for your business telecommunication system, even though you know that turnkey VoIP technology will be eventually replacing this landline, it's likely that you're going to wait until the very last minute to sign up for high-tech VoIP services. But if you do, then you definitely risk being left out of the loop when it comes to effective communication. VoIP technology offers a number of extremely beneficial advantages that can help you run your business much more efficiently, which is essential in the extremely competitive world of business we live in today.

The main reason why turnkey VoIP technology may seem a little scary is because it's an unknown. The small and midsized business owners who are still utilizing a landline are for the most part doing so because they're comfortable using this (outdated!) business telecommunication system. And they should be. This landline based telecommunication system has been utilized by businesses for so many years now that business owners are simply comfortable using this long-established telecommunication system. Thus, the thought of upgrading to using a new telecommunication platform can be a bit scary.

Another reason why small and/or midsized business owners are waiting to upgrade is because they've heard that if their internet connection happens to go down they won't be able to communicate at all, which is a completely legitimate concern. Although this does occur from time to time, it tends to happen more commonly in residential networks vs. a business setting. And if this does happen, it's the IT department's job to take over and correct.

Face Your Fears Today

Because recent reports are telling us that the high majority of small and midsized business owners will have signed up for VoIP services by the year 2017, it's only a matter of time before every business owner will be utilizing turnkey VoIP technology. This means that sooner or later you're going to have to upgrade your current business telecommunication system; it's just a matter of when.

If your main concern is not understanding how VoIP technology works, then what you need to do is find a VoIP reseller who is considered to be an expert in all things VoIP. This way you can take all of your questions and get the answers you need in order to make an educated decision. If you're concerned that you're not going to be able to communicate if your internet connection goes down, then you can also discuss these concerns with the VoIP reseller. They can explain to you the difference between a dropped connection (very rare in a business setting) and a true down connection (when the internet to the entire building goes down). A true down connection usually occurs within the outside infrastructure, making it the ISP's responsibility. This means that you don't have to worry about correcting the problem, and can expect the ISP to have it corrected as soon as they possibly can.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: reseller, VoIP, business, turnkey, telecommunication, technology

Want to Resell VoIP? Be Transparent to Win Your Clients Trust

Posted by Chris Griffith on Fri, Feb 13, 2015 @ 10:11 AM

resell VoIP It's pretty safe to say that by now both small and medium-sized business owners know that they're able to sign up for high-tech VoIP services. Just a few short years ago the cost of integrating VoIP technology into a business started to lower, which quickly gathered the attention of all of the business owners who were looking for better ways to communicate. And as any successful business owner can tell you, if you want to succeed in today's highly competitive world of business, good communication is key.

As the cost of integrating VoIP services into a business continued to lower, more and more business owners began to show an interest in updating their current landline based communication system. For the most part, they're looking for information on how VoIP technology can help them bring their business to another whole level.

Want to Resell VoIP?

So if you're someone who is sure that they want to resell VoIP in order to help all of the business owners who are currently wanting to upgrade their old fashioned landline system, then it's important for you to get started as soon as possible. The majority of small and medium-sized business owners are still looking for the best VoIP reseller so they can ask them all the VoIP-related questions they need answers to. But because more and more people are looking into reselling VoIP services these days, the longer you wait to make a decision, the less chance you have of getting your share of VoIP customers.

Also, it's important to make yourself stand out from the rest of those who are currently reselling VoIP services. How can you do this? One of the best ways you can make yourself stand out far from the rest of the competition is to be transparent.

Be Transparent!

Being transparent means hiding nothing. It means conducting your business in a completely open and straightforward way so that your customers can know everything there is to know about you and your VoIP reselling company, and accordingly make a decision on whether or not they're interested in doing business with you. When you're completely transparent, your customers can see that you have nothing to hide and accordingly are more apt to put their trust in you.

About Us

The About Us page is a good place to let everyone know about who you are. This is where you can tell your potential customers all about your reselling VoIP services company, along with the reasons why you're going to be able to offer them the absolute best VoIP services possible. Make sure that the information is very upfront and detailed, and that you're doing your best to inform them that you have absolutely nothing to hide. And try to be both personal and personable when telling your story, keeping in mind that your intentions are to be completely obvious with your overall goals and objectives.

Win Your Clients Trust

One of the many benefits that small and medium-sized business owners have over the large corporations is that they're often able to establish a better relationship with their customers. Well, only if they can establish their trust first. There's more of an opportunity for smaller-sized businesses to be more involved with their customers, which is truly going to give them the edge because that's what customers are looking for these days - personalized attention. Let them get to know you, and you can win their trust.

White Label Communications

We can help you become the VoIP reseller you want to be! We can help you resell the VoIP services that so many small and medium-sized business owners are looking for these days. And our experienced staff can provide you with everything you need so that you can start reselling VoIP services in as little as a few weeks.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: communication, business, landline, resell, cost, technology

Turnkey VoIP Services: Keeping You Informed

Posted by Chris Griffith on Tue, Dec 30, 2014 @ 09:59 AM

Turnkey VoIP Now that the costs associated with using turnkey VoIP services have been lowering over the past few years, which means that they're now available to all of the business owners who couldn't previously afford to integrate VoIP technology into their business, it's time to check in with where we are. The costs associated with integrating VoIP services into a business were once quite substantial, which means that only the big businesses were able to afford VoIP technology. This also means that these big businesses have been enjoying the many benefits that VoIP technology has to offer for many years now, which has given them the edge when it comes to business competition.

But now that these costs have lowered substantially, any business owner who's looking to make their business more competitive can now afford to integrate VoIP technology into their business.


What's happening right now is a major shift going on in the telecommunications industry. This transition from one communication platform to another is giving business owners access to a new system that is going to allow them many more benefits than what their now deemed to be very limited and outdated landline system can. Current reports are telling us that for every 10 small or medium-sized business owners, 3 have already signed up so that they can start receiving turnkey VoIP services.

This means that most business owners still haven't signed up for turnkey VoIP services yet.


Why haven't more business owners signed up for turnkey VoIP services yet? Good question! It would seem that every business owner would have signed up for VoIP technology already so that they can have access to an updated telecommunications system. But this simply isn't the case.

There are some business owners who are simply waiting to see if it's going to be worth their effort to make the switch to VoIP technology. What we say to them is eventually everyone is going to need to upgrade their telecommunication system to one that utilizes VoIP technology. Well, that's only if they want to be able to be able to effectively communicate with the outside world.

And because time is often an issue, there are some business owners who simply feel that they don't have the time to learn a new system. What we say to them is that it's critical that you make the time, even if it requires working overtime or hiring outside help.

Then there are those who merely aren't aware that VoIP technology is slowly but surely replacing the landline technology that they're currently using. They figure that their landline system is working just fine so why bother to upgrade? What we say to them is that by the year 2017 it's predicted that 90% of all business owners will be using turnkey VoIP services, so don't be left out of this oh-so-important telecommunications loop!


So when is a good time for you to sign up for turnkey VoIP services? The sooner the better! Right now is a great time to ditch your landline so you can start accessing the many benefits that turnkey VoIP technology can offer your business. Because these benefits are going to help you run your business much more efficiently, right now is the perfect time for you to sign up for turnkey VoIP services.

The Best Turnkey VoIP Reseller

In order for you to make sure that you're going to get access to the absolute best VoIP services, it's a good idea to give your business to the best VoIP reseller. The best reseller is going to be someone who truly cares about your business' best interests. The best reseller is someone who will thoroughly listen to your wants and/or needs so that they can offer you the best VoIP-related services that are going to benefit your business the most.

If you need help finding the best VoIP reseller, we can help! Be sure to contact us today so we can put you in touch with a VoIP reseller who can provide you with the absolute best turnkey VoIP services for your business.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: reseller, VoIP, business, turnkey, landline, telecommunication, technology

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