White Label Communications Blog

Want to Resell VoIP? Top VoIP Features SMBs Want

Posted by Chris Griffith on Mon, Nov 30, 2015 @ 03:46 PM

resell VoIP Those who are interested in reselling turnkey VoIP services need to know that there's no time like the present. As more and more SMBs begin to make the upgrade from landline to VoIP technology, more and more people are becoming interested in finding out what it takes to resell VoIP services. And rightly so. The telecommunications industry is one that's going through a lot of changes right now, making it important for every business owner to make sure that they're using the best communication methods possible.

No longer is a landline sufficient when it comes to efficient communication. VoIP technology now uses the internet to connect to others, which is truly opening up a world of new and exciting communication possibilities.

VoIP Features SMBs Want

So what kind of VoIP features are these business owners most interested in utilizing? Although there are many options when it comes to using VoIP services, there are a few VoIP features that tend to stand out above the rest, which are shown below.

  • Flexible Payment Options. The high majority of small and medium-sized business owners want options when it comes to paying for their VoIP services. Current payment options include 1. signing a contract for multiple years in order to get a good discount and save a lot of money, 2. signing a yearly contract, which will help SMBs save a little money, and 3. not signing a contract at all and instead paying for the VoIP services as they are being used, which will cost more but offers a no strings attached deal.
  • Service Plan Options. Of course, every business is going to have its own specific communication needs. Some business owners may only be looking for a few essential calling features, while others may need to have access to international VoIP services.
  • Telephone Packages. More and more businesses are looking into adding a number of telephone features that can of take their business to a new level. This includes features like playing music when a customer is on hold, and using voice recognition to transfer customers to the appropriate division. An efficient telephone system is extremely important to every company's bottom line.
  • Telephone Services. Using available telephone services, like call blocking, call return, and call forwarding can be extremely beneficial to a business in that these services can help keep incoming telephone calls highly organized.
  • Setting Up & Maintenance Assistance. VoIP technology uses the internet for connection purposes, making it necessary that equipment specifically made to support VoIP technology is utilized. Because VoIP technology is still so new to so many business owners, they're looking for assistance when it comes to setting up and/or maintaining VoIP based communication equipment.
  • VoIP Support. Again, because VoIP technology is still a topic that's so new to so many business owners, they're looking for the best VoIP support possible. They want to be able to immediately connect with someone who can support them when dealing with the technical aspects of VoIP, like setting up multiple telephone lines for a more efficient telephone system, and helping them understand what to do in case of a power outage.

Want to Resell VoIP?

If you're interested in reselling VoIP services, we can help get you started on the right path. Our professional team here at White Label Communications has created a White Label Reselling Program that includes everything you need to know about how you can be a successful VoIP reseller. And because we fully understand how important it is for potential resellers to start their new reselling career as soon as possible, we can have you reselling high-tech VoIP services in as little as a few short weeks.

Don't hesitate to contact us today for more information!

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Image courtesy of hywards/FreeDigitalPhotos.net

Topics: reseller, VoIP, communication, turnkey, landline, telephone, reselling VoIP services

Reselling VoIP Services? Want to Offer New Service? Today is the Day!

Posted by Chris Griffith on Sun, Apr 19, 2015 @ 08:47 PM

reselling VoIP servicesAre you a reseller who's currently reselling VoIP services? Are you finding the success you're looking for in your reselling career? Are you offering only VoIP services, or are you offering a variety of new communication services that can help business owners take their business to a whole new level?

The high majority of resellers who are currently reselling VoIP services are finding that they're very busy these days. They're busy helping their current customers with any and all of their business communication wants and/or needs so that they can continue to grow their business in a positive and productive way. They're also busy looking for new customers so that they can help them update their current landline based business communication system in to one that can support the high-tech VoIP services needed today.

Reselling VoIP Services

So if you're someone who's currently reselling VoIP services, then you truly know how essential it is for every business owner to update their quickly becoming outdated landline based communication system. No longer do these owners have to be limited in their business communication options, and instead they can now have access to the VoIP technology that can help them take their business to another level.

Being a professional VoIP reseller means that it's now your job to inform these business owners on the topic of VoIP technology, so that they can have the essential information they need so that they can now make the best communication decisions for their particular type of company.

Ready to Add a New Service?

As more and more business owners continue to update their landline based communication system to one that can now support VoIP technology, they're finding out that there are a lot of communication options available to them. Because efficient communication is so critical in today's world of business, many of these business owners are now looking into other communication options that could be a benefit to their business.

The #1 communication options they're currently looking into is… Cloud Communications.

Why Cloud Communications?

The reason why so many business owners are now looking into the best communication options available today (VoIP technology, cloud communications, SIP trunking, etc.) is because they want to have access to the communication tools that will give them the upper hand. And as more and more companies are finding out that they're able to allow their employees to work remotely, they're wanting more information about the cloud services that will allow them to create their own mobile workforce. Beneficial cloud services also allow them the flexibility they need when going through normal business changes, as all businesses tend to do on a regular basis.

Also, when you decide to add reselling cloud services to your reselling VoIP services lineup, it means that your customers don't have to look elsewhere when they're ready to add cloud communication services into their business communication platform.

Lastly, and one of the more important factors when it comes to a business wanting to update their communication platform, is the fact that a company is going to save money once they update their platform that can support these new technologies. Average reported savings include anywhere from 5% to upwards of 40% over their business communication costs.

Today is the Day!

If you're interested in adding Cloud Communication services to your current VoIP offerings, we invite you to contact us today. There's no time like the present to check out your available options for reselling cloud services.

Stop KNOWING Your customer and Start OWNING Your Customers Today

Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, reselling, services, reselling VoIP services

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