White Label Communications Blog

Those Who Resell VoIP Help You Choose the Best Communication System

Posted by Chris Griffith on Sat, Nov 28, 2015 @ 03:46 PM

Resell VoIPSo you own a small or medium-sized business and have been wondering whether or not to get a new phone system. You’ve been using a landline for many years now, and so far your phone system has been working as expected. But you’ve been hearing a lot about VoIP technology and how it's now very affordable so that any business can manage to pay for and utilize this new communication platform. So now you're wondering if it's a good idea for you to update your communication system to one that can support VoIP services.

The short and simple answer is Yes! VoIP technology is here to stay making it necessary for every business owner to make the move from landline to VoIP. And because a little more than half of business owners have already made the move, those who are still using a landline are now considered to be using an outdated communication system.

The Right Communication System

So how do you know how to choose the right communication system for your particular kind of business? You find a professional VoIP reseller to guide you through the process. When someone makes the decision to resell VoIP services, it means that they're interested in both telecommunications and helping people. But the fact that reselling VoIP services is now deemed to be a quite the lucrative reselling venture, means that it's necessary for every business owner to do a little research first in order to ensure that they're choosing the absolute best VoIP reseller to help them with this essential upgrade. 

For now, we can share with you some information about why it's a good idea for all business owners to make the switch from PBX to a hosted VoIP system, and soon.

New Phone System

So why is getting a new phone system supported by VoIP technology so important? Because a phone system is still the preferred communication method the high majority of small and medium-sized business owners use today. Although other communication methods are used, too, due to the advent of social media, the telephone is still the most utilized communication option used today. Why? Mainly because the telephone is the first line of communication between a business and its customers.

This makes having a highly efficient phone system extremely essential to the overall excess of any company doing business today.

What Do Customers Want?

First and foremost, customers want great service. They know that there are many companies out there vying for their business, so they expect to receive the best customer service possible. If they don't, they'll simply move on to another company. This makes it more important than ever for every company to have the best communication system they possibly can. And they need to have a phone system installed that will not only professionally greet the customer, but one that will allow the customer to easily find and connect to the person and/or department they're trying to connect with.

A little more than 2 of 5 people who call into a business and find that they aren't able to connect with who they're looking for in a quick and easy manner will hang up and take their business elsewhere. Less than 1 out of 10 said that they would e-mail the business instead, with 1 in 5 saying that they might decide to take a look at the businesses website.

Giving Customers What They Want

Essentially, when a customer calls into a company they want to be greeted by a phone system that allows them to easily connect to the correct department. They want the introductory greeting to be less than 3 seconds, they want the menu selection to be simple and easy to understand, and they don't want to be overwhelmed with too many options.

If you're a business owner who's looking to upgrade your landline based communication system to a VoIP-based communication system we invite you to contact us today so we can connect you with a professional VoIP reseller.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, resell, phone, phone system

Turnkey VoIP Services Have Arrived! Why SMBs Are Now Using The Cloud

Posted by Chris Griffith on Sat, Nov 07, 2015 @ 03:37 PM

Turnkey VoIPWhen the costs associated with upgrading a business's communication platform from landline to VoIP started lowering considerably a few short years ago, it caught the attention of many small and medium-sized business owners. The majority of business owners until then have been using a landline, as subscribing to VoIP services were deemed to be quite costly. It was the big businesses that were able to afford paying for high tech VoIP services, giving them an even bigger edge than they already had.

But now that anyone can afford to pay for high-tech VoIP services, the playing field has evened out a bit. This means that anyone who is now utilizing VoIP technology can have the same communication advantages as any other company doing business today, including the large corporations.

Turnkey VoIP Services

Current reports are telling us that more than half of all small and medium-sized business owners are now using some form of turnkey VoIP services. Once landline using business owners began to find out how beneficial a VoIP based communication platform could be, they quickly began to look into the best way to go about updating their platform from landline to VoIP.

Because there's a lot to learn when it comes to updating a communication platform with a new communication technology, current VoIP resellers are reporting that once a business owner decides to make this essential upgrade, they're finding out even more about the variety of other VoIP benefits that can help them make their business stand out far from the rest. One of these benefits allows a business to store information in a virtual Cloud.

The Cloud

Because the Cloud offers many additional benefits when it comes to storage, Cloud based services are quickly changing the way we do business these days. When a business utilizes the Cloud, they're simply going to have access to a virtual storage system that allows them to work much more efficiently. And it doesn't cost a lot to set up a virtual Cloud for a business, as the system is software based and thus there's no need to purchase any additional and/or expensive hardware.

Why More SMBs Are Using The Cloud

The reason why more small and medium-sized business owners are utilizing Cloud services these days is directly related to their ability to save money. Another reason is because they're ready to update their phone system, which is important to do if it's been longer than 3 years since their last phone system upgrade. The option to lease new phones vs. buying new phones is also available.

Cloud based service plans are also available, as well as flat rate fees, which business owners are finding to be very beneficial when it comes to financially managing their new and improved phone system. And because information is stored in a virtual Cloud, again, business owners don't have to be concerned about managing any hardware equipment, which is going to save them both time and money.

A few reasons why using a new phone system utilizing The Cloud can be very beneficial:

  • The cloud can be accessed by any one, and at anytime, no matter where they happen to be at any given moment.
  • The ability to route and even redirect a phone call is now an option.
  • If a business is moving from one location to another, a cloud based phone system is much easier when it comes to transferring a phone system to a new location.
  • You can keep your current phone numbers, no matter where your new location happens to be located.
  • If there happens to be an emergency and the power goes out, you can still connect with others using mobile phones.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, turnkey, landline, cloud, phone system

Reselling Cloud Phone Systems Supports Unified Communications

Posted by Chris Griffith on Tue, Nov 03, 2015 @ 03:34 PM

Reselling Cloud Phone SystemsIt's essential for those who are currently reselling cloud phone systems to understand everything there is to know about the Cloud so they can best help their customers. Now that VoIP technology is deemed to be completely affordable, no longer does a business have to use a limiting landline. We say limiting because once a business's communication platform is updated so that it can now support VoIP technology, that business is going to have access to a wide variety of new and updated communication services.

One of these new communication services involves having a business's phone system be Cloud based. Because there's so many benefits to utilizing the Cloud, business owners who are still using a limiting landline are now actively seeking out those who are reselling cloud phone systems so they can make this essential communication upgrade.

Reselling Cloud Phone Systems

Even though the costs associated with updating a business's communication platform to one that can now support VoIP services have lowered substantially over the past two years, they're still many business owners who are still using a limiting landline. Although there are few different reasons for businesses still using a landline for communication purposes, the main reason is because the need more information about how a Cloud supported phone system works.

Another reason is because they’ve been using a landline for many years now, and they're comfortable with using a landline based phone system. The majority of these business owners are very busy and feel that they'll look into updating their communication platform when they have time. What the need to realize is that the time for them to do this is right now.

Unified Communications

Because there's so much competition in the business world we live in today, it's essential for every business to have an updated unified communications platform. If they don't, they're just going to fall further and further behind the businesses that are already using high-tech VoIP services. These landline using businesses need to understand that it's important for them to make the investment to update their communication platform if they want their business to succeed.

Still Using a Landline

Even though it's understandable that's some businesses are resistant to change, this communication update shouldn't be seen as an option. It should be seen as something that's necessary for any business to stay competitive in their particular niche. And the longer these landline using businesses wait to update their communication system, they're going to fall further and further behind those who are enjoying the many beneficial features the VoIP technology can now offer a business.

White Label Communications

At White Label Communications, we fully understand how essential it is for every business owner to upgrade from landline to VoIP. And the fact that VoIP technology is replacing landline technology and will thus be around for many years to come means that sooner or later every business owner will need to have access to a VoIP based communication platform.

If you're someone who's interested in reselling cloud phone systems so you can help business owners create a unified communications system, then we invite you to contact us today for more information. Be sure to have your questions ready, so we can provide all the answers you're looking for today when it comes to being an expert reseller. You even have a chance to start your own private label reselling business!

Contact us today in you could be a reselling cloud phone systems in as little as just a few short weeks.

Image courtesy of Sira Anamwong/FreeDigitalPhotos.net

Topics: landline, reselling, cloud, unified communications, phone system

Turnkey VoIP: How Reliable is Your Phone System?

Posted by Chris Griffith on Wed, Dec 31, 2014 @ 09:58 AM

Turnkey VoIP Attention all small and medium-sized business owners! How much do you know when it comes to how reliable your business phone system is? Every business needs an efficient phone system in order to communicate with those both inside and outside of the business. And the fact that the business world we live in today continues to grow makes it so that there's more competition with each and every passing day, which in turn makes it essential for every business to have a reliable phone system.

How Reliable is Your Phone System?

The fact that the majority of small and medium-sized business owners are still using a landline to connect their phone system to the outside world means that they're only going to have access to landline technology, which is going to be very limited in its offerings. Landline phone systems are not going to work as efficiently as VoIP-based phone systems, which means that you could be losing a lot of time that could be better spent elsewhere.

Even though landline systems do offer features like voice mail and caller ID, VoIP systems offer the ability to access many more features that can help your phone system be more reliable. One of the more popular features that come with a VoIP-based phone system is the ability to allows voice mails to be sent directly to an employee's e-mail inbox. Another popular feature includes the ability for an employee to work from wherever they happen to be at any particular moment, aka a mobile workforce. These two features are truly just the beginning when it comes to highly beneficial VoIP phone system features.

So if you're still using a landline for connecting to others, it's definitely time for you to start thinking about how a turnkey VoIP phone system can make your current business phone system more reliable than ever before.

Turnkey VoIP

The fact that a turnkey VoIP phone system utilizes the internet to send and receive messages means that you can expect phone calls to be sent and received much quicker. It also means that you can expect a higher quality of voice because you're now using bandwidth instead of a landline as the platform for your phone system. And once you upgrade your landline phone system to one that utilizes VoIP technology, you'll receive access to a number of extremely beneficial applications that you can integrate into your phone system that will allow you to be much more efficient.

Make the Choice

So now it's time for you to make a very important choice. Are you going to continue using your landline-based phone system, or are you going to upgrade to a VoIP-based phone system? Before answering too quickly, consider what might be the best choice for your customers. Customer satisfaction is extremely important in these highly competitive times, and when you choose to upgrade your phone system to one that utilizes VoIP technology you're making it much easier for them to call your business and get the information that they're looking for.

Any Questions?

If you have any specific questions about the reliability of your current landline-based phone system and want to find out more about how a VoIP-based phone system can help you become more efficient, we invite you to contact us today. We specialize in knowing who the best VoIP resellers are, which means that we can connect you with a VoIP reseller who can provide you with all of the essential phone system information you need so that you're able to better compete with those within your chosen niche.

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Image courtesy of jscreationzs/FreeDigitalPhotos.net

Topics: VoIP, business, turnkey, landline, phone system

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