White Label Communications Blog

Those Who Resell VoIP Help You Choose the Best Communication System

Posted by Chris Griffith on Sat, Nov 28, 2015 @ 03:46 PM

Resell VoIPSo you own a small or medium-sized business and have been wondering whether or not to get a new phone system. You’ve been using a landline for many years now, and so far your phone system has been working as expected. But you’ve been hearing a lot about VoIP technology and how it's now very affordable so that any business can manage to pay for and utilize this new communication platform. So now you're wondering if it's a good idea for you to update your communication system to one that can support VoIP services.

The short and simple answer is Yes! VoIP technology is here to stay making it necessary for every business owner to make the move from landline to VoIP. And because a little more than half of business owners have already made the move, those who are still using a landline are now considered to be using an outdated communication system.

The Right Communication System

So how do you know how to choose the right communication system for your particular kind of business? You find a professional VoIP reseller to guide you through the process. When someone makes the decision to resell VoIP services, it means that they're interested in both telecommunications and helping people. But the fact that reselling VoIP services is now deemed to be a quite the lucrative reselling venture, means that it's necessary for every business owner to do a little research first in order to ensure that they're choosing the absolute best VoIP reseller to help them with this essential upgrade. 

For now, we can share with you some information about why it's a good idea for all business owners to make the switch from PBX to a hosted VoIP system, and soon.

New Phone System

So why is getting a new phone system supported by VoIP technology so important? Because a phone system is still the preferred communication method the high majority of small and medium-sized business owners use today. Although other communication methods are used, too, due to the advent of social media, the telephone is still the most utilized communication option used today. Why? Mainly because the telephone is the first line of communication between a business and its customers.

This makes having a highly efficient phone system extremely essential to the overall excess of any company doing business today.

What Do Customers Want?

First and foremost, customers want great service. They know that there are many companies out there vying for their business, so they expect to receive the best customer service possible. If they don't, they'll simply move on to another company. This makes it more important than ever for every company to have the best communication system they possibly can. And they need to have a phone system installed that will not only professionally greet the customer, but one that will allow the customer to easily find and connect to the person and/or department they're trying to connect with.

A little more than 2 of 5 people who call into a business and find that they aren't able to connect with who they're looking for in a quick and easy manner will hang up and take their business elsewhere. Less than 1 out of 10 said that they would e-mail the business instead, with 1 in 5 saying that they might decide to take a look at the businesses website.

Giving Customers What They Want

Essentially, when a customer calls into a company they want to be greeted by a phone system that allows them to easily connect to the correct department. They want the introductory greeting to be less than 3 seconds, they want the menu selection to be simple and easy to understand, and they don't want to be overwhelmed with too many options.

If you're a business owner who's looking to upgrade your landline based communication system to a VoIP-based communication system we invite you to contact us today so we can connect you with a professional VoIP reseller.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, resell, phone, phone system

Need Turnkey VoIP Services? Best Tips for Your New Phone System

Posted by Chris Griffith on Mon, Apr 27, 2015 @ 08:01 AM

turnkey VoIP services So you're a business owner who's been thinking a lot lately about updating your business communication platform to one that can now support high-tech VoIP services. Smart! You know that many other business owners within your niche have already upgraded their platform, which means that they now have access to the many benefits that VoIP technology can offer a business. Because you know how essential it is for you to ditch your landline so you can upgrade to a platform that allows you to have access to these high-tech VoIP services, you want to upgrade, too, but you're just not sure where to start. You're not alone.

The following is some useful information that will help any business owner on their path to a smooth communication upgrade.

Turnkey VoIP Services

Now that turnkey VoIP services have significantly lowered in their cost, business owners who couldn't previously afford to upgrade their business communication system to one that supports VoIP technology now can. And they're finding that VoIP services are not only affordable, in some cases they're saving even more money on their communication costs. Nice! Because VoIP technology can add a tremendous amount of value to any business, it's definitely worth the time for every business owner to take a closer look at what VoIP services can do for their business.

Goodbye Landline

The high majority of business owners have been using a landline as the basis for their business communication platform for many years now. Mainly because a landline based communication platform is deemed to be very affordable. But big businesses have been able to afford the cost of turnkey VoIP services for a long time now, giving them quite an edge when it comes to business efficiency. Now that the cost of integrating VoIP services into a business have lowered substantially, any business owner can now have access to a VoIP based phone system, which will help also give them an edge when competing against these big (any-sized!) businesses.

Best Tips for Your New Phone System

Updating a phone system from one that's landline based to one that VoIP based can definitely help any business run more efficiently. It will also help save on communication costs. The following are some great tips for helping business owners when they're ready to install their new phone system.

  • Take a close look at the cables and wires in your office. You need to make sure that they're all in good shape and thus usable so that the upgrade to VoIP can be made without having to worry about fixing any cables or having to hire someone to perform any last minute rewiring jobs.
  • Also take a close look at the switches and routers, etc. in your network. LAN switches need to be current, and there also must be compatible hardware available to install the new VoIP phone system.
  • Even if you have an IT manager available, keep in mind that there's a few really important things to know when making sure the networking equipment is going to be able to support a new VoIP system. This makes it necessary for someone who understands VoIP technology and how it works to thoroughly inspect all networking equipment.

Bottom Line

Every business owner is going to want their transition from a landline based communication system to one that can now support high-tech VoIP services to go as smoothly as possible. That's why it's a good idea to begin the process by following the above tips, which will get you started on your path to an updated business communication system. Then you can do some planning, as well as a little research in order to understand which of the many turnkey VoIP services you're interested in utilizing so that you can run your business much more efficiently.

Need Turnkey VoIP Services?

If you're a business owner who's in need of some turnkey VoIP services, be sure to contact us today!

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, business, turnkey, landline, phone

Private Label Cloud Phone Programs are Here! Taking the First Step

Posted by Chris Griffith on Mon, Mar 30, 2015 @ 04:22 PM

Private label cloud phone programsOne of the more sought after career prospects that people are looking into these days is reselling cloud services. There's been no slowing down when it comes to both small and midsized business owners looking into their unified communication options now that VoIP technology is completely affordable. The latest reports are now telling to us that almost half of these business owners are now using some form of cloud service, and are very happy with the results they're receiving so far.

If you're someone who's interested in helping these business owners continue on the updated unified communications path that can offer any business an untold number of extremely beneficial communication advantages, then you're going to need to choose a reselling partner who can help explain to you the many advantages of signing up for one of the many private label cloud phone programs that are available today.

The Cloud

There are many reasons for small and midsized business owners to choose the cloud as part of their unified communications system. First of all, cloud computing allows users a lot of flexibility when it comes to applications that are going to let any business run much more efficiently. This flexibility even allows them to go back and forth between applications, quickly and easily. Secondly, the high majority of these business owners can expect to pay a reduced price for cloud services, which is attributed to the fact that there's no longer a need for a business to host their communication hardware on site.

Add to this the fact that both staff and employee's are able to now have universal access to the cloud, and you have a workforce who's ready and able to work no matter where they happen to be at any given moment. That's why more employers are asking their employees to bring their personal tablets and phones (BYOD - Bring Your Own Device) to work with them, so that they can be more efficient.

Private Label Cloud Phone Programs

Because these small and midsized business owners are still seeking out the best cloud services currently available, right now is a great time for those who are interested in creating their very own phone company. And remember, there is still more than half of all small and midsized business owners who haven't even made the necessary upgrade (from landline to VoIP technology) so that their business can benefit from cloud services. This means that if you're someone who thinks that they could offer customers a feature rich cost effective solution by creating your very own phone company, it's essential that you take that all important first up as soon as possible.

Taking the First Step

Taking the first step isn't always easy. Especially when it's being taken toward something as meaningful as creating a career where you're able to make sure that there's going to be some recurring income. That's why we here at White Label Communications are able to offer potential resellers some of the absolute best private label cloud phone programs that are currently available today. We fully understand everything there is to know about reselling cloud services, and for that reason can answer any questions you have about the reselling process.

So take a moment to think about what you would do if you were in charge of your own phone company. You're completely in charge and get to make all of the important business decisions that can lead to your reselling success. How does that sound? If it sounds like you think you're someone who would excel when it comes to being in charge of your own phone company, be sure to call us here at White Label Communications today.

Enter the Rapidly Growing Private Label Service Provider Business TODAY!

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Topics: VoIP, reselling, cloud, private label, phone

Want to Resell Cloud Phone Service? Useful Mobile Computing Info

Posted by Chris Griffith on Tue, Mar 10, 2015 @ 04:18 PM

Resell Cloud Phone ServiceThe fact that most small and medium-sized business owners are still in need of upgrading their current landline based communication system has captured the attention of those who happen to be looking for a new reselling opportunity. Now that VoIP technology is completely affordable, there's simply no reason for a business to continue using a limited landline. Slowly but surely these business owners are beginning to understand that now that the cost of VoIP services have lowered significantly, they can ditch their limited landline and instead sign up for high-tech cloud phone services. This will allow them the ability to start enjoying the many benefits that come with upgrading their business communication system to one that can now utilize cloud communications technology.

One of these benefits includes mobile computing. The ability for an employee to use their Smartphone, laptop or tablet when not in the office is now available, making the idea of mobile computing one that’s only going to get more popular with each and every passing day.

Mobile Computing

Current reports are telling us that within the next couple of years the high majority of both small and medium-sized businesses will be utilizing some form of mobile computing. Even though mobile technology is a fairly new concept, the fact that it offers so many benefits to a business is making it one that's becoming extremely popular. Some business owners allow their employees to bring their own phone (BYOD -Bring Your Own Device), while others will provide a device for the employee to utilize for work purposes. Either way, the concept of mobile computing is one that business owners are finding to be extremely beneficial to their bottom line.

Because mobile computing is still a fairly new concept for the high majority of business owners, those who are interested in utilizing this mobile technology are going to want to find someone who can answer any and all of their mobile computing questions. This means that you're going to need to be ready with all of the right answers so that you can gain their trust. It's essential for you to be able to gain the trust of your potential customers, and quickly, due to the extreme amount of business competition out there these days. Thus, one of the best pieces of advice for those who want to resell cloud phone services is to be prepared!

Mobile Computing Info

If you're someone who's interested in reselling cloud phone services, you're going to need to make sure that you're fully prepared. The following are a few bits of helpful information that can assist you when it comes to helping potential customers make a smooth transition to the mobile computing world.

  • Specifying Needs: The ability for you to understand a customer's specific mobile computing needs goes a long way. Mainly because you're able to help them create a remote system that not only fits their needs but is one that they can easily manage.
  • Increasing Employee Efficiency: The high majority of employees like the idea of having the ability to work when not in the office, which is leading to an overall increase in employee efficiency.
  • Understanding an Overall Mobile Strategy: When you're able to provide a business owner with specific information about how utilizing mobile computing can help their overall business efficiency, you're giving them the information they need in order to make an informed decision.

White Label Communications

If you're someone who wants to resell cloud phone service, we invite you to contact us today with any questions you have. And remember, time is of the essence! Once you do contact us and accordingly make the decision to become the best cloud phone service reseller, you can expect to have your own reselling business up and running in a matter of weeks.

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Topics: business, landline, resell, cloud, phone

A Cloud Phone Systems Distributor on Using Cloud Call Centers

Posted by Chris Griffith on Tue, Dec 09, 2014 @ 09:54 AM

Cloud Phone Systems Distributor So you're a business owner who places a lot of importance on your call center. Excellent! Every business owner should have a call center in place that allows their employees to best serve their customers. There's never been as much competition as there is in today's business world, which means that you're going to need to do everything in your power to make sure that your business stands out far above the rest. And one of the best ways that you can do this is to create a highly efficient call center.

Call Center Importance

Because there's so much competition these days, mainly between small and medium-sized businesses, more and more business owners are putting an emphasis on how they can provide their customers with the absolute best services possible. Nowadays, it's fairly easy for anyone to find the products and/or services they're looking for because there are a number of businesses providing the same product and/or service.

In order for you as a business owner to make sure that your business stands out from the rest you're going to need to place a huge focus on customer service. This includes not only creating a highly proficient call center, it also includes creating a customer service plan that can be provided to all of your employees.

Why Using the Cloud is Best

Now the ability to use the Cloud as a platform for your call center is available. There are many advantages to using the Cloud, with the best reason being that you're going to save money. Yes, you read that right. It would seem that signing up for cloud services, which is a fairly new technology that can offer a business a number of extremely useful benefits would cost more to utilize. But that's not the case. Why? Because you don't have to purchase or maintain any hardware/software. Instead, your cloud phone systems distributor is able to provide you with all of the equipment you need via cloud services.

And when it comes to training a new employee on how to properly use your call center you no longer have to worry about making a number of new purchases to accommodate them. Instead, all you have to do is contact your cloud phone systems distributor in order to let them know that you need a new account created. (It is necessary for you pay a fee for each employee included in your class service account.)

And no longer is it necessary for every employee to be in the office. When you choose to use the cloud as the foundation for your call center employees have the option to work remotely, which can prove to be very beneficial for both owner and employee. This means that you're no longer restricted to hiring someone who's able to come into the office every day, and instead you're able to be much more selective and can choose anyone who happens to meet your employee criteria.

Cloud Phone Systems Distributor

In order to get some specific call center answers to your specific call center questions it's highly recommended for you to contact the best cloud phone systems distributor so you can have access to the best guidance and direction. Whether you're currently updating your existing call center or creating a brand new one, when you make a choice to utilize the cloud you're doing what it takes to create a call center that's going to be extremely efficient.

And the number of benefits that are going to be available to you when you decide to sign up for cloud services are many, which means that you'll have access to software that will allow you to run your business exactly as you want it to be run.

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Topics: business, cloud, phone

Resell Phone Systems to Help SMBs Transform Their Business

Posted by Chris Griffith on Thu, Dec 04, 2014 @ 09:53 AM

Resell Phone SystemsIf you're a small or medium-sized business owner, then you know how essential your  telephone system is to the overall success of your business. The bulk of SMBs are still using a landline as the platform for their business communication system, which is slowly but surely being replaced by new VoIP technology. In fact, current predictions are telling us that by the year 2017 the bulk of small and medium-sized business owners will have switched to using VoIP technology.

This means that if you're someone who's interested in reselling phone systems, then right now is the best time for you to get all of the information you need about how you can resell phone systems. Just be sure not to wait too long because the longer you wait to make the decision, the less chance you're going to have at getting a large share of the reselling phone systems market.

Resell Phone Systems

A few years ago the costs associated with integrating high-tech VoIP services into a business lowered significantly. This got the attention of all of the small and medium-sized business owners who had been using a landline for so many years now. The majority of these business owners have been operating on a very small communications budget and for that reason weren't able to afford the high-tech VoIP services that the big businesses could. 

These business owners were therefore keeping a close eye on how much it would cost for them to integrate VoIP technology into their business. And when these costs significantly lowered in price recently, they quickly began to look for a VoIP reseller so they could go ahead and sign up for the VoIP technology that would bring their telephone system to a brand new level.

Help SMBs

When you make a decision to be a VoIP reseller so you can help business owners update their landline based phone system, you're truly helping them transform their business. And because so many business owners have so many questions about updating their phone system, it's in your best interest to become the best VoIP reseller you can possibly be! Smart business owners are looking for information. They're looking to have all of their questions answered so that they can make an educated decision, on any topic. There's a lot to know when it comes to upgrading a phone system, and it's your job as someone who wants to resell phone systems to have all of the right answers ready when you're asked these important questions.

One of the best things that both small and medium-sized business owners can expect when thinking about upgrading their phone system to one that utilizes VoIP technology is that they're going to save money. Business owners who have already updated their phone system are reporting savings of anywhere from 10% to 40%, which is quite substantial for a business operating on a tight budget.

And because there's so many benefits to be had by using VoIP technology, every business owner can expect to have access to VoIP-related services that will help them run their business much more efficiently.

White Label Communications

So if you're someone who's truly interested in getting more information on how you can resell phone systems so that you can help both small and medium-sized business owners upgrade their current landline based telephone system, then we invite you to contact us today. We know everything there is to know about the reselling world and can help you become the best VoIP resell you can possibly be.

Our professional staff has many years of reselling experience so we're able to offer you all the tools and resources necessary for your success. Be sure not to wait too long!

Click here to see our sample offer!

Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: business, landline, reselling, resell, telephone, cost, phone

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