White Label Communications Blog

White Label Communications Releases New UC Client!

Posted by Marshall Bruno on Mon, Oct 08, 2018 @ 01:00 PM

Something Big is Coming!
White Label Communications is proud to announce the release of our brand-new UC product! 

Monday, October 8, 2018

White Label's new UC Client which can be accessed from a web browser or can be installed on all major platforms including Windows, iOS, Linux, and AndroidBOOM!
It’s re-imagining data management and centralized communications – BOOM!
It’s empowering users to quickly and efficiently interact in the enterprise space using several communication methods – BOOM!
Is it your office’s new best friend? Yes!

The UC Client's Desktop Features Include:
  • Inter-office Chat
  • File Sharing
  • Company Directory
  • Phone Integration with White Label Communications VoIP Services for
    • Quick-Call
    • Modify and maintain user-specific call routing (FMFM)
    • View real-time call history
    • Access voicemails
    • Access call recordings
    • Supervise call centers with the call center console
    • View real-time phone presence (BLF)
  • And more to come...

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Topics: communication, customer, unified communications, communications, opportunity, service provider, employees, customers, telecommunications, mobile voip, white label reseller program, hosted pbx reseller, voip networks, white label voip programs, business voip resell programs, ucaas

White label announces Grand rapids data center - now available!

Posted by Marshall Bruno on Wed, Sep 12, 2018 @ 02:52 PM

Expansion of WLC’s business-class network operations to serve growing demands for nationwide Hosted PBX and SIP Trunking

White Label Communications is excited to announce the completion of a New State-of-the-Art VoIP Data Center located in Grand Rapids, Michigan!  The new data center enables White Label to meet growing demands for its business-class Hosted PBX and SIP Trunking services. This new facility joins White Label’s fabric of active VoIP data centers in Philadelphia and Las Vegas.


  • Greater capacity
  • Additional redundancy
  • Enhanced routing
  • Additional VoIP registration points
  • Additional network peering

Michigan On-Net Network Peers

  • Centurylink / Level 3
  • Verizon
  • Comcast
  • AT&T
  • Everstream
  • Windstream
  • US Signal
  • 123.net


Intelligent Registration - With the addition of the Grand Rapids Michigan (GRR) data center, White Label has removed the ability to select a data center preference.  Why you ask?  White Label’s Intelligent Registration Technology automatically selects the default data center and registration proxy based on a number of factors.  Instead of using a primary, secondary, and tertiary DNS SRV records we have consolidated to a single DNS SRV record.  This single DNS SRV record contains a minimum of four registration servers.  White Label's Intelligent Registration Technology automatically load balances and monitors for latency, packet loss, route stability and congestion proactively setting the priority of each proxy in near real-time. 

Michigan Data Center Info
"The Largest, Most Advanced Data Center Campus in the Eastern US"

The Pyramid Campus in Michigan serves as the east coast hub for Switch’s cloud and data center services. This campus extends the largest and most advanced technology collaboration ecosystem across the continental United States. The Switch Pyramid Campus is an icon of the company’s commitment to community and economic development.

  • Up to 1.1 million sq ft, 5 story pyramid made of steel, glass, and concrete
  • Up to 110 MW of power, with 100% Uptime Guarantee
  • 100% renewable energy used to power the facilities
  • Connected to the world’s largest technology collaboration ecosystem

Topics: VoIP, white label, white label VoIP, cloud, telephony, white label communications, communications, internet, VoIP service, service provider, voip networks, services, systems, private label reselling program, technology

Resell VoIP Now to Become an Expert in Unified Communications

Posted by Chris Griffith on Tue, Nov 22, 2016 @ 11:58 AM

Resell VoIPBusiness owners are always looking for the best ways they can communicate with others, which includes both colleagues and customers. They understand that the business world we live in today is no longer limited when it comes to efficient communications. Instead of focusing on making local business connections, the focus is now on making global connections.

And they're able to do this because of VoIP technology. For many years the majority of these business owners have been using a landline, mainly because they simply couldn't afford to pay for high-tech VoIP services. But now that the costs associated with utilizing a VoIP based communication platform have drastically lowered over the past few years, they've finally made the necessary upgrade.

This it is extremely exciting news for the small and midsize business owners who have so far been using a limiting landline! Now they can have access to the new and improved communication options that can easily help them grow their business into exactly what they want it to be.

Unified Communications

If you're someone who would like to resell VoIP services to the small and midsized business owners who are still using a landline - yes, there are still thousands of SMBs using a landline today - the opportunity is still available. The fact that VoIP technology can offer any business a number of extremely beneficial communication services means that every business owner needs to have an upgraded communication system if they want to be successful. If they don't, they're simply not going to be able to keep up with those who do.

When any business has access to VoIP technology, they also have access to other communication benefits, like video conferencing and cloud conferencing services. These new and improved communications solutions are proving to be extremely popular these days, and not just locally. New and improved VoIP technology allows any business to connect with others on a global level. The invisible barriers that once separated the business world into geographic locations no longer exists…

Now any business is able to easily and quickly connect with any other business using updated communication options. Nice!

Video Conferencing & Cloud Conferencing

The fact that the high majority of business owners prefer to communicate face to face means that more people than ever are using video conferencing services these days. And once these businesses use video conferencing services, they're going to use them again. In fact, 1 out of every 4 business owners now claim that they use video conferencing at least once a day. About 1 out of every 3 owners use these services about once a week.

The ability for any business to now collaborate with others face to face is making a huge impact when it comes to creating important business relationships. Video conferencing is much more personal than talking over a telephone line, and that's what most businesses are looking to do - connect with others on a more personal level. And it doesn't matter where either party is located, as long as they both have access to the technology that allows them to host a video conference.

Because cloud services are also available once a business updates their landline based communication system to one that can support VoIP technology, cloud conferences are now becoming quite popular, too. Cloud conference services allow any business to set up a conference call using updated cloud technology, which means that all parties will have access to each other's information in a highly productive and efficient way.

Resell VoIP

Are you ready to be a part of the exciting world of Unified Communications? Do you want to help both small and midsized business owners understand what kind of updated communication services they'll have access to once they upgrade from landline to VoIP?

If you love technology and helping people, we invite you to contact us today to find out how you can successfully resell VoIP services. Depending on your reselling goals, you can choose to resell VoIP services part time or full time. It's up to you!

White Label

Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, landline, resell, unified communications, communications

Turnkey PBX or Turnkey VoIP Systems: A Few Considerations

Posted by Chris Griffith on Thu, Feb 25, 2016 @ 02:28 PM

turnkey VoIP systems Are you a business owner who's still using a PBX System? Is it an onsite PBX System, or is it a hosted PBX System? There are many communication choices available for business owners, now that the cost of VoIP services have recently lowered. And in order to make sure that you're going to receive the best unified communication choices for your particular business, it's essential for you to contact the best VoIP reseller so that they can give you the essential information you need for any necessary updates.

Simply put - the communication benefits you're able to access once you’ve updated your PBX system and/or a VoIP platform are quite impressive. One of the most popular benefits many business owners are really gravitating towards these days includes the ability for them to create a mobile workforce, allowing them to be more efficient than ever.

Unified Communications

The world of unified communications is indeed changing now that the costs associated with updating a business from a landline to VoIP technology have lowered so much that any business owner can now afford to get access to high-tech VoIP services. And because VoIP technology is able to offer so many high-tech beneficial communication services, we're seeing it being accessed and utilized almost everywhere these days.

Because unified communications are extremely important these days due to the extreme amount of competition that business owners face on a daily basis, it's essential for every business owner to get rid of that limited landline as soon as possible so that they can start accessing all of the benefits to be had by using a hosted PBX system and/or a VoIP based platform.

Are You Ready?

The majority of business owners who are still using a PBX System are doing so because they're just not quite sure where to start when it comes to a VoIP upgrade. There's definitely a lot of questions that are being asked, which means that they are indeed looking into their options. But because there are quite a lot of options when it comes to utilizing VoIP services, the information can be quite confusing, which in turn leads to a business owner waiting until they receive more information in order to make sure that they're making the best decision.

It's definitely best for any business owner to make sure that they have all the information necessary first, so that they can make the right decision for their particular business.


The following are a few considerations to think about when deciding on the best ways to upgrade your business communication system. From one that uses an onsite PBX system to a hosted PBX system, or froma limited landline to one that now utilizes high-tech VoIP services.

  • Current Network Infrastructure?
  • Cloud Hosted VoIP or Internally Hosted VoIP?
  • Bandwidth and WAN Connection?
  • Softphone Clients? IP Desk Phones? ATA Adapters?
  • Dedicated IT Staff?
  • Need Telecommunication Options?
  • Level of Control?
  • Budget Allotted to Communications?

These are some of the more important topics you're going to need to consider when upgrading to a hosted PBX system or from a landline to VoIP technology. You can either research these topics in order to get a better understanding of what they involve, or you can simply contact the best VoIP reseller so you're sure to get all of the information you need to make a decision.

White Label Communications

If you're a business owner who is looking to update your business communication system, we invite you to contact us so we can put you in touch with a professional VoIP reseller who can answer all of your unified communication questions.

And it doesn't matter where you're located. We guarantee you that we can put you in touch with a VoIP reseller who can assist you with any of your turnkey PBX for turnkey VoIP system questions today!

Request Free Demo

Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP, business, turnkey, pbx, communications

The Best VoIP Reseller Program Can Boost Your Revenue Stream

Posted by Chris Griffith on Wed, Nov 11, 2015 @ 03:38 PM

VoIP Reseller ProgramThe fact that today's world of business is one that's extremely competitive means that business owners are always on the lookout for the best ways to let potential customers know what their business is all about. A wide variety of marketing efforts have been used over the years - television, radio, billboards, newspapers, etc. - with each one offering a wide selection of marketing options.

Although many of these marketing tactics may have been successful once upon a time, now that VoIP technology has arrived it just may be the only marketing tactic a business needs nowadays.


It's easy to sum up VoIP advantages by simply saying that VoIP technology offers a business a reliable, quick and much more efficient way to communicate. VoIP technology allows a business to pick and choose the communication services that are going to best benefit their company goals. This can be extremely beneficial due to the fact that increasing competition makes efficient communication more important than ever.

If you're someone who's interested in learning more about our VoIP Reseller Program, be sure to contact us today for more information. The choice to be a professional VoIP reseller is a good one, and can easily bring you the recurring revenue stream you're seeking in a long term reselling career.

White Label Communications

Our professional team here at White Label Communications has a goal - to help potential VoIP resellers become an authority in this specialized communication niche so they can enjoy the many financial benefits that come with having a successful reselling career. Of course, the fact that you get to help business owners update and manage a VoIP-based communication system can also be quite rewarding.

The following are a few more things we can tell you about how we can go about helping you become a professional VoIP reseller who has the authority business owners are looking for these days. Once you're seen as an authority in the telecommunications field, you'll find it's much easier for business owners to give you their trust.

  • Phone Numbers. A professional VoIP reseller will need access to phone numbers. We will provide these numbers to you, which you're able to activate in as few as 24 hours so that you're able to provide these new phone numbers to your customers quickly and easily.
  • Control Panel. Because we know how overwhelming setting up and managing a new business can be, we created a control panel specifically made for our VoIP partners (that's you!). This control panel will allow you to do things like create invoices with ease, as well as help you keep accurate billing and reporting records that keep you organized.
  • VoIP Features. It's essential for every potential VoIP reseller to understand exactly what type of VoIP services business owners are wanting to utilize. This information will help you choose the best VoIP features that can help keep you in business for a very long time. Some of the more popular features right now include auto attendant, mobility, and video conferencing.
  • Hosted PBX. Hosted PBX can be a great solution because it has an excellent selection of startup features, and is updated on a regular basis with a variety of new and improved features. These features can be used by you to make yourself stand out from the rest of your competitors. And that's extremely important these days!
  • SIP Trunking Services. Using SIP Trunks is a great way for you to add another layer of reliability to your communication services. They are also highly beneficial when it comes to keeping your hardware up and running in case any sudden service interruptions occur. How? By allowing users access to additional call paths that tend to occur during extremely busy periods.

White Label

Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: reseller, VoIP, communications

Resell VoIP Services & Help SMBs Make the Leap to Mobility

Posted by Chris Griffith on Sun, Dec 07, 2014 @ 09:53 AM

Resell VoIP ServicesIn order to stay competitive in the business world we live in today it's important for both small and medium-sized business owners to be using the most current unified communication methods. A strong communication system is considered to be a crucial part of any business these days, which is especially important when it comes to providing a way for employees to communicate with each other whenever necessary.

When a business owner makes the choice to integrate VoIP technology into their unified communications system, they're doing what it takes to create an advanced communication method that will allow their employees to utilize their email, voice and chat systems in a much more productive manner.


VoIP technology has been used by big businesses for a number of years now, giving them the edge when it comes to the ability to communicate in the most efficient manner possible. As with any new technology, the cost of integrating VoIP into a business when it was first available was quite high making it so that only the big businesses could afford VoIP technology. Because the greater part of both small and medium-sized businesses couldn't afford to integrate VoIP into their business communication system when it first became available many years ago, they continued to use a landline in order to connect with others.

But now VoIP has significantly lowered in its cost making it affordable to any business owner.


Now that VoIP technology is completely affordable both small and medium-sized business owners are excited that they finally get to integrate beneficial VoIP technology into their business. They no longer have to use the traditional telephone landline that can only offer so many communication benefits. Now these business owners are also able to enjoy all of the many various VoIP services that come with an updated unified communications system. And because their telephone calls will now been made using the internet instead of a landline, they can not only expect their call quality to be much higher they can also expect to save some money!

The business world we currently live in is one where more of an emphasis is being placed on giving employees the ability to work when not in the office. The mobile age has indeed arrived and working professionals are quickly finding out that the ability for them to work efficiently when out on the go is now available to them.

The Leap to Mobility

Once a business owner signs up for high-tech VoIP services they're able to provide their employees with the ability to be mobile. Many employees are encouraged to 'bring your own device' (BYOD) so that they're able to access all of the VoIP-related features that will allow them to work when not in the office. Because the ability for employees to work when they're  out and about is still something that's fairly new, it's important for business owners to create a set of procedures and rules that must be followed, as well as a data plan that needs to be fully configured.

Resell VoIP Services

Are you someone who's been thinking about what it is that you need to do in order to resell VoIP services? If yes, then we invite you to contact us today so we can answer any and all of your reselling VoIP questions. When you choose to resell VoIP services, you're not only choosing a potentially lucrative career that can help you find the financial freedom that you're looking for, you're also helping both small and medium-sized business owners understand how integrating VoIP technology into their particular business can give them the tools they need to effectively compete in the highly competitive world of business we live in today.

White Label

Image courtesy of jscreationzs/FreeDigitalPhotos.net

Topics: VoIP, business, landline, resell, unified communications, communications

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White Label Reseller Program

Through our private label reseller offering you can utilize the White Label Communications software and infrastructure to provide full Hosted PBX and PBX SIP Trunking solutions with an unparalleled feature set

White Label Atlas Software Features:

  • Full Private Label Branding
  • Geo-Redundant Active/Active Data Centers
  • Hosted PBX
  • SIP Trunking
  • Call Recording
  • Device Auto Provisioning
  • Sales Quoting
  • Billing System
  • Tax Integration
  • Credit Card Integration
  • Instant DID Ordering
  • Porting (LNP) Manager
  • White Label University
  • API Integration
  • Infinite Scalability

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