White Label Communications Blog

Want to Resell Turnkey PBX? First Steps

Posted by Chris Griffith on Sat, Apr 26, 2014 @ 09:36 AM

Turnkey PBXIf you're someone who's been thinking about reselling turnkey PBX, then that means that you're opening the door to a number of reselling possibilities. Both small and medium-sized businesses are actively looking to sign up for turnkey PBX services now that VoIP technology has considerably lowered in price over the past few years. But there's a lot of responsibility that comes with being a PBX reseller. Especially considering the fact that you'll be dealing in the area of business communication, which is extremely important in today's highly competitive business world.

Whether you want to resell turnkey PBX services part-time or full-time is up to you. When you choose to resell turnkey PBX services, you're going to have full control over your business. Although this means that you're going to be your own boss, which is the main reason why people choose to resell a service, it also means that you're completely responsible for the complete satisfaction of all of your customers. And we can tell you that providing your customers with the absolute best customer service possible is going to take you very, very far.

Resell Turnkey PBX

If you want to resell turnkey PBX services, you're going to want to find the best reselling opportunity that's going to work best for you. Finding the best PBX reselling partner that you can partner up with is highly advisable. You're going to want to find a PBX reselling partner who you can do business with that can offer you the best support possible. The last thing you want to do is to sign up with a PBX reselling partner that isn't going to offer you the full support that you're going to need in order to be the best PBX reseller possible.

First Steps

The first steps (and best advice) when looking into reselling turnkey PBX services is to take your time and think. Do the necessary research in order to educate yourself about reselling, as well as any and all turnkey PBX services you're interested in offering to your customers. Although, you don't want to wait too long to sign up. Lots of resellers are currently looking into reselling turnkey PBX services now that the costs associated with signing up for high-tech VoIP has lowered considerably in the past few years. But know that it's very important that you fully understand both reselling and turnkey PBX services before choosing a PBX reselling partner to partner up with.

Once you feel that you’ve learned all that you can by performing the necessary research, it's time for you to start contacting the best PBX reselling partners you found with any specific questions you may have (top 3 is good). This initial contact will be very important making it a good idea to trust your instincts when dealing with this new potential partner.  Be sure to take plenty of notes during your initial consultation, which can help you make the right decision after contacting the list of PBX reselling partners you're interested in doing business with. If you feel you're not being treated as a valued, potential partner then it's best to move on.

White Label Communications

Our professional team here at White Label Communications is happy to let you know that our only priority is to provide our resellers with the absolute best support possible. We know anything and everything there is to know about the reselling industry, and that’s why we understand how important it is to provide those who choose to partner with us the absolute best tools and resources necessary for their success. So if you're someone who's interested in reselling turnkey PBX services, we invite you to take that first up and contact us today. It's easy to do. Just give us a call or shoot us an e-mail. We're here for you!

Enter the Rapidly Growing Private Label Service Provider Business TODAY!

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Topics: hosted PBX, Cloud PBX

Reselling Cloud PBX? Find Out What Business Owners are Thinking

Posted by Chris Griffith on Wed, Apr 23, 2014 @ 09:34 AM

Reselling Cloud PBXThe fact that there's a large variety of businesses doing business today tells us that there also must be a large variety of business owners. Because there's so many different types of people running a business these days it's almost impossible to know exactly what they're all thinking. But what we can do is get a general consensus on what these business owners are thinking,  which can be very helpful for cloud resellers. In order to be the best cloud reseller, it's important to put your clients first, which means understanding what they're thinking so you can properly assist them. 

What Business Owners are Thinking

It's a fairly easy assumption to say that business owners are thinking about... their business. The high majority of business owners tend to place all of their focus on growing their business into everything they believe it can be. So when it comes to what business owners are thinking, the simple answer is that they're thinking about how they can add value to their business. One of the absolute best ways a business owner can add value to their business today is to update their current business communication platform. Now that the costs associated with integrating VoIP technology into a business have lowered substantially within the past few years, there's simply no reason for a business owner not to sign up for high-tech VoIP services.

Cloud PBX

Once a business owner makes the decision to upgrade their current business communication system there are many additional benefits to be had. Cloud PBX is one of these benefits, which is a cloud-based telephone system that can save a business a good deal of money when it comes to communication costs. When a business owner decides to sign up for cloud PBX Services, they're going to have access to a number of features that are going to help them run their business much more efficiently.

Using a cloud PBX system also means that employees are able to work from anywhere they happen to be at any given time. A cloud PBX system allows employees to use their mobile device to connect to the office so they're able to retrieve any necessary information from the office to matter where they are. So now employees have the ability to remotely answer and transfer any incoming calls to another telephone line, put telephone calls on hold and set up conference calls, all from their mobile device.

A cloud PBX system can even work with your existing telephone system. Although, it's a good idea for every business owner to taking a close look at their current hardware to see if it might be time for an upgrade.

Mitel

The fact that there's such a large emphasis on the importance that unified communications play in today's highly competitive world every business owner needs to make sure that they have the latest in business communication tools. With more than 40 years of experience, Mitel is a leader when it comes to delivering the best there is in business communications. And because Mital knows anything and everything there is to know about cloud PBX, they make it their goal to find the perfect solution for each and every company that contacts them.

Reselling Cloud PBX

If you're someone who's interested in reselling cloud PBX services then we invite you to contact us today. Our team here at White Label Communications is one of the absolute best because our focus is on you, the reseller. Our team of experts is made up of people who have in-depth experience with the reselling world and accordingly know how to provide the absolute best services for those who are interested in reselling cloud PBX services.

Stop KNOWING Your customer and Start OWNING Your Customers Today

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Topics: Cloud PBX

Turnkey Phone Systems are Uniting Providers

Posted by Chris Griffith on Sun, Mar 30, 2014 @ 09:23 AM

Turnkey Phone SystemsTurnkey phone systems are not only helping a number of businesses reach out so that they can connect much more efficiently with other businesses (and their customers), turnkey phone systems are also uniting VoIP providers. It's a really good idea for anyone who owns a business to take some time every so often to explore any and all networking opportunities that might be available to them. And now those who are currently reselling turnkey phone systems are reaching out to their peers to see if they can create a mutual agreement that can provide additional benefits for both of them.

Turnkey Phone Systems

Turnkey phone systems are phone systems that are now using VoIP technology. By signing up for high-tech VoIP services, a business owner can expect to receive a lot of various benefits that will help them run their business much more efficiently. The fact that there's so much competition in today's business world means that every business owner needs as much help as they can get so that they're able to stand out from the rest of the crowd, and that’s why turnkey phone systems are becoming so popular at this time.

VoIP

Although VoIP technology has been around for awhile, the recent lowering in VoIP-related services has made it so affordable that anyone who couldn't afford VoIP technology before are now actively looking into what they need to do so they can finally sign up to receive VoIP services. This includes the majority of small and medium-sized businesses, as well as entrepreneurs. When a business owner decides to sign up so they can start to receive VoIP services they're not only updating their current business communication system, they're opening up a whole new realm of communication possibilities.

Peering

Peering is a term that's used when at least two VoIP providers decide to get together so they can exchange traffic. Because both (all) parties involved are going to benefit, peering is starting to slowly grow in its popularity. The main benefit a VoIP provider can expect to receive when choosing to partner up with another VoIP provider is saving money. And who wouldn’t be interested in looking into options that can save them money? And customers are going to benefit because they're going to receive better services, which is extremely important these days.

White Label Communications

If you're a business owner who's looking to upgrade their current communication system to one of the many turnkey phone systems that are now available, be sure to contact us today. It's really important that a business has the best communication system possible installed so that they're able to effectively compete with those in their niche. And the fact that VoIP technology is slowly but surely replacing what now can be called an 'old-fashioned landline system' means that within the next few years the high majority of all businesses will be utilizing VoIP technology as the basis for their business communication platform.

Mitel

If you're a business owner who's been using the same communication system for years and years now, it highly recommended that you look into updating your current business communication system. It's definitely worth the time to take a quick look at what some of the new unified communication options are these days. Odds are if it's been a while since you’ve looked, you're going to be pleasantly surprised. It's truly important that every business owner takes just a little time to explore any and all of the tools that can help them effectively compete with those in their niche, which can include mobile phone use, video conferencing and much more.

Stop KNOWING Your customer and Start OWNING Your Customers Today

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Topics: hosted PBX, Cloud PBX

Turnkey PBX: Concerned About Security? 3 Helpful Tips

Posted by Chris Griffith on Fri, Mar 07, 2014 @ 12:00 PM

Turnkey PBXAlthough the security of a business has always been given a lot of attention, these days require more security precautions than ever before. Because there are so many technological devices currently available that have the ability to 'talk' to each other, it can be difficult for a business to keep up with everything they need to do in order to make sure that their business' communication system isn't hacked. And although the internet has brought us numerous benefits, with some we feel that we can't live without, it also brings with it the option for people to hack into a business' system so they can steal their information.

This makes it a really good idea for every business owner to learn about some of the more simple security precautions they can take in order to make sure that their PBX system isn't hacked into.

Security

Security is a real issue these days and should never be taken lightly. As soon as a new technological advance is released to the public, there's going to be people out there who are going to make it their mission to abuse these advances. That's why it's necessary for every business owner to take action and do whatever they can in order to decrease their chances of someone hacking into their business.

So what are some of the things hackers doing? They're learning how to get into a business's PBX system so they can make long distance telephone calls at the business's expense. And there's even a few ways that they can go about doing this.  One of the ways includes a hacker calling a company and asking to be connected to a certain number and then asking to get transferred back to the operator. The operator sees this as an internal telephone call and accordingly may help the person dial a long distance phone number. Another way includes getting access through a maintenance port. Once they gain access here, they may be able to reconfigure the system, allowing them to make illegal long-distance telephone calls.

3 Helpful Tips

The following are three things a business owner can do that can help them protect their business from those who are trying to steal their information.

1. Update Software. Make sure your software is always current. Updating your software is always a good idea because revisions are always being made to the software in order to make it safer.

2. New Passwords. It's highly suggested to update your passwords at least 2 to 4 times every year. And make sure any default passwords are reset, too.

3.  Contact Your PBX Supplier. Contacting your PBX supplier is a great idea because they should be on top of any and all updates that can help protect a business from being hacked.

Turnkey PBX

Every new technology is going to come with its own set of security issues and that's why it's a good idea to understand what some of these issues are before signing up for any new technology. The last thing a business owner wants to do is not sign up for a new technology because they're afraid that someone might hack into their business and steal their information. The best thing any business owner can do is to educate themselves so that they're able to understand how hackers work, which will help them protect their business.

If you're someone who's looking to sign up for turnkey PBX services, be sure to contact us today. We know all the best PBX resellers who can help you take your business to another whole level, by simply signing up for turnkey PBX services.

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Topics: hosted PBX, Cloud PBX

Those Reselling Cloud PBX Services Help SMB's Manage Essential Data

Posted by Chris Griffith on Thu, Jan 30, 2014 @ 11:57 AM

reselling cloud PBXIf you're a small or medium-sized company that's been in business for a while, then you know how essential it is to properly manage your data. A company's data is going to contain a lot of the information and knowledge necessary for its success making it necessary to manage this data in the most effective way possible. In today's highly competitive world of business, it's really necessary for every company to thoroughly analyze and take note of every piece of data available to them. It's also necessary to keep this data highly organized in order for the company to be able to access and utilize it in the most efficient way possible.

Although some companies have tried to condense their data in order to save on storage space, they're finding out that by reducing the amount of data contained in their files they're also likely to be eliminating some important information that may prove to be highly beneficial at a later date. This is why we're seeing more and more small and medium-sized businesses turning to the cloud these days; because it allows for the additional storage space companies need, and at a much more affordable price when compared to traditional storage solutions.

The Cloud

In today's highly technical world, a business is now able to store and manage all of their data into a virtual cloud. No longer is a company's data stored on their computers but instead is now going to be accessed by using a cloud computing system software program. Now an employee can access any work-related information they need and at anytime, even when they're not at work. The fact that the ability to access data held in the cloud, which is now allowing employees to work while out of the office, is proving to be a much more efficient way to work these days. And in today's highly competitive world of business, the more efficient a business can be, the better!

Helping SMB's

Although managing a company's data is seen as important, it may be more important than realized. Studies show that when a company takes advantage of the many business tools that are available to them, they're much more likely to be successful. Simply put - a highly organized and well-managed data system is an essential part to the success of any-sized business.

Those who can help small and medium-sized businesses manage their data so it's well-organized and easy to access are those who are currently reselling cloud PBX services. Finding a reseller who is seen as an authority in the reselling cloud PBX services niche is the best way to go about choosing the right cloud services that are going to work best for you and your company.

Cloud Storage - Uploading

As soon as you’ve signed up to receive cloud storage services you're going to need to make a plan for moving the company files into cloud storage. Creating a strategy that includes a diagram that will help you plan out and organize all the company files is necessary for a well-organized file system located in the cloud. A variety of files can be uploaded, including video files, audio files, images, text and html. Because the size of the files you're choosing to upload to the cloud can be quite large, it's a really good idea to upload them during off-peak hours.

Reselling Cloud PBX

Reselling cloud PBX services is becoming more and more popular these days, and for a variety of reasons. One of the main reasons both small and medium-sized businesses are signing up for cloud PBX services is because there's a lot more storage to be had in this virtual cloud. Instead of reducing the amount of data a business has due to a limited amount of storage space, all one has to do these days is sign up to receive cloud PBX services.

If you're interested in reselling cloud PBX services, be sure to contact us today. We help resellers resell cloud PBX services by giving them the support they need to be successful.

Stop KNOWING Your customer and Start OWNING Your Customers Today

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Topics: Cloud PBX

Reselling a Cloud PBX Service? Crafting a Cloud Computing Strategy

Posted by Chris Griffith on Wed, Jan 29, 2014 @ 11:57 AM

Reselling Cloud PBX ServiceCompared to last year, this year has seen a definite increase in the number of small and medium-sized businesses signing up to receive high-tech cloud PBX services. This means that so far most of the many predictions found in various reports and studies are proving to be correct, which for the most part simply state that the number of both small and medium-sized businesses that are choosing to sign up for new high-tech cloud services will continue to steadily increase over the next few years, at least.

So what does this mean? Well, if you're a small or medium-sized business it means that if you haven't already signed up to receive high-tech cloud PBX services, then now is definitely the time to do so! If you're a reseller, then this means that you're going to need to be ready to take care of your clients in the best manner possible. Because if you don't then someone else will.

Help Your Clients

If you're a reseller who's currently reselling a cloud PBX service, then you know how important is to take great care of your clients. When someone chooses to take on the responsibility that comes with reselling a cloud PBX service, they're not reselling these high-tech cloud PBX services in a one-time transaction. Choosing to become a cloud PBX reseller means being there for your clients for the long haul.

Now, when a client chooses to sign up to receive cloud PBX services, their most likely going to have a lot of questions about cloud computing. Because this is a fairly new technology, business owners are going to rely on the knowledge of a reseller to give them the information they need so they can make the right decisions. And even though cloud computing services are still deemed to be a new technology, word is getting out about how all the small and medium-sized businesses that have been recently signing up for these services are successfully utilizing cloud computing technology

Craft a Cloud Computing Strategy

Because there's so much information coming out now about how a variety of businesses are now using cloud computing services successfully, any business that is interested in signing up for cloud services today are going to have high expectations. Whether they've done their research and know exactly about the many benefits they can expect when signing up to receive cloud PBX services, or they've only heard that the cloud allows a lot more storage capabilities, a reseller can expect a wide variety of clients seeking out their cloud reselling services.

In order to best help their clients when it comes to signing up for cloud computing services, a reseller should be ready to assist them in crafting the cloud computing strategy that will work best for their particular company. This means that every reseller needs to be fully aware of each and every cloud computing service that's currently available, as well as how this service can benefit the company.

Reselling Cloud PBX Service

Reselling cloud PBX services can help both small and medium-sized businesses succeed in today's highly competitive business world. If you're someone who's either currently reselling or thinking about reselling a cloud PBX service, then we invite you to contact us today. Our number one goal is helping you, the reseller, be successful in your reselling venture and that's why were able to provide you with all of the essential tools that are necessary to bring you the success you're looking for in your cloud reselling business.

Stop KNOWING Your customer and Start OWNING Your Customers Today

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Topics: Cloud PBX

Reselling a Cloud PBX Service? Let Clients Know: How to Transfer Data

Posted by Chris Griffith on Tue, Jan 28, 2014 @ 11:57 AM

Reselling Cloud PBX ServiceIf you're a reseller who's currently reselling a cloud PBX service, then you already know how important it is to provide your customers with the best customer service possible. There are simply too many other resellers out there reselling cloud services (and with more signing up every day due to the extreme popularity of both small and mid-sized companies signing up to receive cloud PBX services) for you to not do anything but your absolute best when it comes to reselling a cloud PBX service. So what is it that customers want these days? They not only want to do business with a reseller who knows anything and everything there is to know about cloud technology, they also want to receive the best customer service possible.

So if you're a reseller who truly understands everything there is to know about cloud computing and knows how to give your customers the service they deserve, you're already way ahead of the game.

Transferring Data Safely

Although the majority of big businesses have been using cloud PBX services for a while now, there are many small and medium-sized businesses that haven't been able to afford these new high-tech services. Now that the cost of signing up for cloud computing services have lowered considerably in the past couple of years, small and medium-sized businesses are signing up left and right so they can also receive some/all of the many benefits that cloud computing services can offer their company. Because there's such a high rate of businesses that are currently signing up to receive cloud computing services, it's essential that the reseller reselling a cloud PBX service is able to handle any questions as well as any special requests.

One of the most asked questions small and medium-sized businesses are asking is how to transfer their data in the most safest manner possible. Although this may seem like an easy question to answer there's a lot of things that need to be answered first, including what types of files they want to transfer to the cloud and whether or not they want to host their company's data in a public or private cloud.

Potential Problems

Because there's still a need to work out some of the kinks when it comes to transferring a company's data to the cloud, it's important for every business owner to understand that there are a few potential problems that can arise when utilizing the cloud. The potential for data to be breached as it's transferred to and from the cloud is a definite possibility. Every company must also be aware of any compliance issues when it comes to sending data to the cloud. And because a company is (normally) charged by the amount of data they're transferring into the cloud, be sure that the provider is compressing this data as necessary.

The best way to protect a company's data? Encrypt the data while maintaining control of the private key. Those who work in the cloud computing industry claim that this is the only way to ensure that no one but that company is able to access and read this data.

A Couple of Cloud Benefits

Both small and medium-sized businesses are actively seeking the services of those who are reselling a cloud PBX service because they also want to enjoy the benefits cloud computing can offer their company. Some of these benefits include the ability to use a storage system that's scalable and can offer more affordable storage options.

Reselling Cloud PBX Service

If you're someone who is currently reselling a cloud PBX service, then you know how essential it is to give your customers what they need, as well as what they want. And in order to do this successfully you're going to need to know everything there is to know about reselling cloud PBX services. Only then will you be seen as an authority in this highly specialized niche, which is only going to become more and more popular as more and more businesses are learning how truly beneficial signing up for cloud PBX services can be for their company.

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Topics: Cloud PBX

Resell Cloud PBX Services? Help Clients Improve Cloud Security

Posted by Chris Griffith on Mon, Jan 20, 2014 @ 11:53 AM

resell cloud PBXDo you currently resell cloud PBX services? Great! Those who are choosing to resell cloud PBX services these days are finding out that this particular niche is one that isn't showing any signs of slowing down soon. And the fact that more and more businesses are choosing to sign up to receive cloud computing services every single day that goes by is proving that the predictions are coming true. Predictions that there will be no slowing down when it comes to both small and medium-sized businesses signing up to receive the high-tech cloud computing services that so many companies are now using to their benefit.

Because cloud computing services are still considered to be a rather new technology, it's one that hasn't been perfected yet. Although the majority of cloud computing services are working just fine for the thousands of businesses that are currently signed up to receive cloud computing services, there's still an issue on just how secure cloud computing is. That's why it's important for any reseller to completely understand everything there is to know about cloud computing technology. It's the job of the reseller to inform and educate those who are interested but just not quite sure about how safe cloud computing truly is.

How to Improve Cloud Security

Because cloud computing is becoming more and more popular with each and every passing day, there's a real need to improve cloud security in order to protect all users. Even though there are varying issues of importance when it comes to a company's data, no company wants to have their data hacked into and/or stolen by another entity.

The following are some ideas that can help a company ensure that they have some security measures already set in place that will make it more difficult for someone to hack into their virtual cloud and access their company information.

~Only give access to a few select employees. This limits the amount of people who are able to enter the cloud, which greatly improves any overall security measures that have already been put into place. A company can also make it so certain employees only have access to certain parts of data with other parts being completely off limits. And every employee should receive special training so they're able to fully understand how the cloud works. Security checks are highly recommended and can be regularly scheduled.

~Creating a number of passwords that are extremely hard to figure out is a great way to improve a business's cloud security.  Yes, you read that right. A company should have at least five or six different passwords that they can use in order to protect their data from being accessed by a third party. The reason for so many passwords? Imagine if someone was trying to hack into your visual cloud and figured out your password. Now that they have that password they're going to try and access other accounts, as well. If you have more than one password then you're limiting the ability for them to access any more information.

~Making sure your system is constantly updated is necessary when it comes to reducing any weaknesses that might be present, like worms and bugs. Updating your system at least once a month is highly recommended, and can easily be scheduled making it in extremely easy thing to do.

~Installing Windows firewall service lets you sort through, guard and control the traffic that comes your way. Using this extremely helpful tool to issue the control you need is necessary and can allow only certain connections to come in and go out. A firewall service is going to make your overall security be that much stronger.

Resell Cloud PBX

If you'd like to resell cloud PBX services, be sure to contact us today for more information.

Request Free Demo

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Topics: Cloud PBX

Those Reselling Cloud PBX Service Can Help You Control Costs

Posted by Chris Griffith on Thu, Oct 31, 2013 @ 09:35 AM

Reselling Cloud PBX ServiceAs more and more small and medium-sized businesses continue to sign up to receive high-tech cloud computing services, we're learning more and more about the logistics of using this cloud-based platform. The reason for this massive increase in businesses signing up for cloud-based PBX services is directly related to the fact that the costs associated with integrating cloud computing services into a business have been lowering, especially within the last few years. It's no longer only the big businesses that get to enjoy all the various benefits that come with utilizing cloud PBX services. Now anyone can afford to sign up to receive the latest in business communication technology services.

Cloud Computing

Even though cloud-computing has been around for many years now, it's still considered to be in its early stages. And even though there are many cloud-based services available from which to choose from (storage services, spam filtering, applications, etc.), this is only the tip of the iceberg. Technology is always evolving, making it necessary for any and all businesses to keep up with this technology if they want to be and/or stay competitive in today's highly competitive world of business.

A brief overview on three cloud-computing options:

SaaS (Software as a Service). This is a form of cloud computing that is able to send a solo application through a browser in order to reach its intended customers. Human resource departments often use this form of cloud computing, as well as other departments, due to the easy use of and variety of desktop applications available with SaaS.

PaaS (Platform as a Service). A variation on Software as a Service, this platform allows a business to create their own application. These applications are then used when communicating with their customers.

Utility Computing. Although this form of computing has been around for awhile now, many businesses are starting to use this platform more these days because they're understanding the many benefits that come along with utility computing.  Although current users have been using this form of computing for additional work-based needs, predictions are showing a rise in the importance of utility computing in today's busy business world.

Controlling Costs

These are just some of the many viable options that come when a business decides to sign up for high-tech cloud-based computing services. And it's not only important to understand the many benefits to be had when signing up for cloud PBX services, it's also important to understand the costs associated with utilizing these cloud-based services. Understanding your options when it comes to how you're going to be billed for utilizing cloud-based services is a great place to start. Different resellers are going to offer different options when it comes to paying for a cloud PBX service, with some offering a flat monthly fee per business or per employee, and others charging a business for the actual amount of cloud services they've used for that particular month.

Bottom Line

Anytime a business makes a decision that's going to affect the way it communicates, it's really necessary they understand everything there is to know about using the new business communication platform. And although signing up to receive the many benefits that cloud PBX services can offer a company is now considered the thing to do as more and more businesses are continuing to sign up to receive these high-tech services, business owners need to have a full understanding of everything that cloud PBX services entail so they're able to make a fully informed decision.

Reselling Cloud PBX Service

If you're someone who's interested in reselling cloud PBX services, be sure to contact us today. We know everything there is to know about the reselling world and welcome you to contact us with any questions you may have when it comes to reselling a cloud PBX service.

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Topics: Cloud PBX

Those Who Resell PBX Systems Must Know About Equipment & Service

Posted by Chris Griffith on Tue, Oct 29, 2013 @ 09:34 AM

Resell PBX SystemsResellers who are currently reselling PBX telephone systems are finding themselves very busy these days. Until recently, it was only the big businesses that were able to afford all the benefits that come with integrating PBX telephone services into their current business communication system. Now that the cost of integrating a PBX telephone system into a company has lowered significantly, all of the small and medium-sized businesses that have been waiting for this high-tech telephony to become more affordable are now signing up so they can also benefit from using a PBX telephone system.

Because high-tech PBX telephony is new to so many businesses, you can only imagine how many questions business owners have about the equipment and/or service that comes along with signing up for PBX telephone services. Only the best resellers are going to have all the answers that potential customers are looking for, and with the reselling market so competitive right now it's a really good idea for all resellers to be ready with their answers.

Equipment & Service Questions

The majority of questions are going to be related to how a new PBX telephone system is generally going to work. For the most part, companies have been using the same business communication system for years now, which means they should know how to use their current business communication system as efficiently as possible. And because many businesses tend to get comfortable when something is working, they may be a little apprehensive when it comes to making the change in the way their company does business. 

Especially when it comes to business communications. The way a business communicates with others, and that includes customers as well as other businesses, is extremely important to their bottom line. And when a company feels like their current business communication system is working, they're much less apt to change it. This is where the part of the reseller comes in. It's a resellers responsibility to be able to answer all of their potential customers questions about upgrading to a high-tech PBX telephony system so a company can make a truly informed decision.

Some Facts

The following facts will help to answer some of the more popular questions and/or concerns that business owners have when thinking about upgrading their current business communication system.

  • A business can keep its existing phone lines and then have any calls coming in forwarded from the PBX service to these lines. For example, if a potential customer wants to reach a certain department the PBX service is able to forward a call to that department's traditional phone line. Although not a perfect system because it's more expensive to do things this way, it is a choice.
  • A business is able to forward any telephone calls coming into the office to a particular employees Smartphone, which is extremely convenient and allows for much more efficiency because a business-related phone call will never be missed. And new Smartphone apps are also being made in order to assist employees that are often out in the field when working.
  • A business can choose to add Voice Over Internet Protocol (VoIP) services to their PBX telephone system, which more and more businesses are opting for these days. Adding VoIP services allows a business to get rid of their current telephone line and use the internet instead to make and receive business calls.

Resell PBX Systems

If you have any questions about how PBX telephone systems work, be sure to do your research first. Only in this way are you able to find a reseller who knows everything there is to know about the equipment and service related to using high-tech PBX telephony services.

Enter the Rapidly Growing Private Label Service Provider Business TODAY!

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Topics: hosted PBX, reseller program, Cloud PBX

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White Label Reseller Program

Through our private label reseller offering you can utilize the White Label Communications software and infrastructure to provide full Hosted PBX and PBX SIP Trunking solutions with an unparalleled feature set

White Label Atlas Software Features:

  • Full Private Label Branding
  • Geo-Redundant Active/Active Data Centers
  • Hosted PBX
  • SIP Trunking
  • Call Recording
  • Device Auto Provisioning
  • Sales Quoting
  • Billing System
  • Tax Integration
  • Credit Card Integration
  • Instant DID Ordering
  • Porting (LNP) Manager
  • White Label University
  • API Integration
  • Infinite Scalability

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