White Label Communications Blog

Reselling VoIP? Keeping VoIP On When the Internet Goes Off

Posted by Chris Griffith on Tue, Mar 04, 2014 @ 11:58 AM

Reselling VoIP Are you a reseller who's currently reselling VoIP services? That's great! There's many resellers who are making the choice to resell VoIP services these days. But because there's a lot to know when you decide to become a VoIP reseller, it's a decision that shouldn’t be made lightly. There's a lot of responsibility that comes with reselling VoIP and every VoIP reseller should know the VoIP industry inside and out in order for them to be truly successful in their reselling venture.

If you've been reselling VoIP services for a while now then you probably have already had to deal with customers who want to know what they should do if/when the internet goes out. This is a valid question as everyone knows that an internet connection can be lost at anytime. But when it happens at work it can have a direct affect on a company's business, making it so that every VoIP customer needs to know what to do if it should happen to them.

If/When the Internet Goes Off

We can safely assume that there's a group of small or medium-sized business owners that are delaying signing up for high-tech VoIP services because they don't want to lose any business due to internet failure. Although this is completely understandable, there are a few things that can be done in order to prevent a business's VoIP system from going out when the internet does. So if you're currently reselling VoIP services, understand that it's important that you let your potential customers know that there are options for them if and when the internet happens to go out.

It's your job as a VoIP reseller to make sure that every one of your VoIP customers understands that there are call continuity and system redundancy features available that will still allow them to use basic telephone features. A secondary internet connection is definitely an option, which allows a business to have two completely separate internet lines. If one happens to go out, then the other one is still available.

The bottom line here is that there are a few options available for business owners who are putting off signing up for VoIP services because they don't want to lose the ability to communicate. A business owner shouldn’t have to delay upgrading their business communication system because of the possibility of the internet going out. In doing so, they're definitely missing out on some of the many benefits that VoIP technology can bring to their business. And in today's highly competitive world of business, every business owner needs to implement any advantage they can possibly find in order to actively compete with those in their niche.

Reselling VoIP

Reselling VoIP services comes with a lot of responsibility. And because we are at the very beginning when it comes to both small and medium-sized businesses signing up to receive high-tech VoIP services, one can reasonably expect a few various issues to arise and that's okay. This just makes it critical for anyone who's reselling VoIP to be current with any and all VoIP-related information available so that they can best help their customers.

If you're someone who's interested in reselling VoIP services, be sure to contact us today with any and all questions that you may have. Our professional team here at White Label Communications knows everything there is to know about the reselling industry, and that's why we're simply the best at what we do. If you're interested in reselling VoIP, we're able to provide you with all of the support, resources and tools necessary so that you're able to offer potential customers the superior service and support they need for their business success.

Stop KNOWING Your customer and Start OWNING Your Customers Today

Image courtesy of Stuart Miles/FreeDigitalPhotos.net

Topics: VoIP

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