White Label Communications Blog

Every VoIP Distributor Should Know About Security

Posted by Chris Griffith on Thu, Oct 24, 2013 @ 09:33 AM

VoIP DistributorAlthough it's unfortunate that every business has to take preventative measures in order to protect themselves from hackers these days, it's simply something that must be done. Now that high-tech VoIP telephony services have lowered in price, both small and mid-sized businesses are assertively looking into their many available choices, which means that more and more businesses are moving away from the traditional PSTN telephony to an IP telephony. Although IP telephony is one that's able to offer many more features, it also brings up some security concerns.

In today's world, a company's information is no longer kept within the confines of their physical walls, and instead this information is now carried over a number of provider networks. Because the levels of security are going to vary depending on where this information is at any given moment, there's a concern that this information will be hacked. Of course, businesses don't like to hear that phone hackers are still able to hack into some company phone systems, but as of today, it's a fact.

Security Challenges

Whenever something new is introduced in the telecommunications field, there's going to be some challenges that come along with it. The following are some of the more common security challenges that come with using a VoIP telephone system along with the reason why VoIP telephone services can be a good solution.

One of the challenges that comes with blending voice and video over an IP network is that these two mediums tend to block the gateway. A VoIP telephone system can be integrated into a company's current system, which allows extra protection to be installed for added security measures.

Another challenge and one of the more common threats in today's world revolves around digital eavesdropping. High-tech VoIP telephony services offer solutions that can help prevent eavesdropping, which include incorporating an encryption for communication traffic.

A third challenge involves keeping a close eye on all IP-based communications, which is necessary in order to look for possible threats. VoIP technology provides troubleshooting tools that allow for the visibility companies need in order to ensure they're receiving high-quality service.

It's highly recommended to contact a qualified VoIP distributor for more specific and detailed information.

VoIP Distributor

A qualified VoIP distributor is someone who knows everything there is to know about high-tech VoIP telephony services. Because finding the right VoIP distributor can be extremely important when it comes to helping a company find the success it's looking for, it's important to do it a little research first in order to make sure that the right VoIP distributor is found that can not only meet but exceed a business' expectations.

Some Tips

The following are some tips that can help a business prevent phone hackers from getting into their system.

Keep a close eye on all traffic and look for any unusual patterns.

Take advantage of any and/or all security features offered by your VoIP distributor.

Place a block on calls, restricting them to only be made in certain locations or only during certain time frames.

Bottom Line

Companies should know that they're able to get the security they need without having to compromise quality or performance. Any specific questions a business has about how they can make sure that their business communication is one that is as secure as possible should be presented to a VoIP distributor who is seen as an authority in their field. What's really important for every business to know is that once they sign up to receive VoIP telephone services, the server takes over when it comes to supervising these telephone services.

Stop KNOWING Your customer and Start OWNING Your Customers Today

Image courtesy of Victor Habbick/FreeDigitalPhotos.net

Topics: VoIP Distributor

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