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Reselling VoIP Services? Top 3 Things Businesses Need to Know

Posted by Chris Griffith on Tue, Oct 01, 2013 @ 08:31 AM

http://www.freedigitalphotos.net/images/Education_g314-Training_p146641.htmlIt's mainly the small and medium-sized businesses that are really excited about the fact that new high-tech VoIP telephone services are now much more affordable than they used to be. Now they can also afford to sign up to receive VoIP telephone services, joining the ranks of the big businesses that have been able to afford this new telephony for many years now. As the costs of signing up for VoIP telephone services continues to lower, more and more businesses are readily signing up for the VoIP services that they feel will add value to their business.

So now that more and more businesses are looking into what they need to do in order to receive the high-tech VoIP services that are becoming more readily available each and every day, it's a good idea for those who are reselling VoIP services to understand exactly what these businesses are looking for.

Reselling VoIP Services

Because so many businesses are looking into their many available options when it comes to signing up to receive high-tech VoIP telephone services, there are many resellers who are currently looking into what they need to do to add VoIP services to their current reselling business lineup. They want a piece of the 'buying high-tech VoIP telephony services' pie and are quickly finding out that there's a lot of responsibility that comes with reselling VoIP telephone services.

Although VoIP technology has been around for many years now, because so many small and medium-sized businesses weren't able to afford this high-tech telephony until recently they're now doing their homework so they can find out what they can expect to receive when signing up for telephone services using VoIP technology. This means anyone who wants to resell VoIP telephone services must educate themselves so they're able to know everything there is to know about reselling VoIP services. Well, only if they want to be successful, that is.

The bottom line here is that it's your job as a reseller to tell businesses what they need to know about VoIP technology.

Top 3 Things Businesses Need to Know

1. Every business understands how critical it is to be efficient in today's highly competitive business world. They're looking for any pliable solutions that can help their business succeed, and this starts by their needing to know exactly what their business communication requirements are. Once they understand these requirements, they can then begin to choose the VoIP services options that are going to best support their particular requirements.

2. Businesses need to know that they deserve to receive a pricing plan that is upfront and clear on what the customer can and should expect to receive with each and every VoIP telephone service plan offered. All the fine details should be clearly laid out and written in plain English, or layman's terms, in order to be straight and to the point. For example, potential customers need to know if the cost of equipment as well as if any system upgrades is/are included, or if they'll be charged for these 'additional' services.

3. Because there's so much competition in the high-technology business world nowadays, both small and medium-sized businesses need to know that they're able to pick and choose when it comes to finding a reseller to give their business to. If a reseller is currently reselling VoIP services, they should understand that they're going to need to provide the best customer support service possible if they want to either obtain new customers or retain any current customers.

Good to Know

It's the job of a reseller to be highly knowledgeable about VoIP telephone services so they're able to instantly answer any question a customer may have. Call us today with any questions you may have. We guarantee we have the right answers.

Not convinced yet? Click here to schedule a live WebEx demo  and start earning upwards of 70% margin recurring revenue!

Image courtesy of ddpavumba/FreeDigitalPhotos.net

Topics: VoIP, reseller program

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