White Label Communications Blog

Interested in Reselling PBX Systems? Top 5 Things You Must Do First

Posted by Chris Griffith on Fri, Jun 07, 2013 @ 07:11 AM

Reselling PBX SystemsThe time for any business to now be able to experience the ease and convenience that a high-tech telephony system can offer them has finally arrived! Not long ago it was only the big businesses that could afford to incorporate a high-tech business communications service into their corporation. New technology doesn't come cheap, and because most small and medium-sized businesses tend to operate on a tight budget, they were left out when it came to being able to afford a top-quality business communications system.

The good news is now that the costs associated with a business having a high-tech phone system have lowered considerably, both small and medium-sized businesses are now able to also afford to incorporate PBX phone service systems into their corporation. The ability to add a high-tech telephony system into their place of business is going to be extremely beneficial for these smaller companies, which is going to help give them the edge they need so they can succeed in this highly competitive world of business.

Reselling

Even though there are many resellers who are extremely excited about all the new telephony options currently available that they can buy and resell to their customers, it's critical that every reseller fully understand what they're getting into.  If you're currently a reseller, be sure to ask yourself whether or not your business is ready to fully deliver the PBX phone services systems now available. Are you really ready to offer PBX phone services and solutions to your current customers, as well as any new customers who are actively searching for this new telephony?

As a reseller, you need to have everything in place that can support you with the ability to offer and follow through with the best PBX phone system services possible. Another important thing to think about is how exactly do you plan on handling the customer demand so as to keep all of your customers happy. You don't want to be overwhelmed with so many requests that you aren't able to adequately handle them. PBX phone systems are a hot commodity right now as both small and medium-sized businesses are actively searching for the best PBX System for their company.

Interested in Reselling PBX Systems?

Because there's currently such a high demand for PBX phone systems, resellers need to make sure they're ready to add this value-adding commodity to their current lineup of services. Having a team of people that are highly educated in anything and everything there is to know about PBX phone service systems is a good place to start.

Top 5 Things You Must Do First

The following are five things that every reseller should address before making the decision to resell PBX phone systems.

1.  Making sure you have the best sales team should be your first step. In today's highly competitive business world, it's critical to have a team of people that not only have the technical knowledge necessary to instill trust in a consumer, they also need to have the best customer service skills to retain those customers.

2.  On that note, it's critical to understand exactly what your customers want. Since most customers simply want a good high-quality phone service, it's your job as a reseller to find out the specifics of what they need so you can offer it to them.

3.  Research and find a platform that can offer you the best PBX features possible. Although most businesses will probably want a phone communications system that provides them with all the basics, some are looking to add many/all the current features available to their PBX phone services.

4.  Make a plan with specific goals listed so you can track the success of your PBX phone service system sales. Because the demand for PBX phone systems are so high right now, you can expect to see a positive cash flow in as little as three months.

5.  Be sure to look for a white label provider that has a solid reputation so they can help you reach the levels of success that you have in mind for your reselling business.

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Image courtesy of Stuart Miles/FreeDigitalPhotos.net


Topics: hosted PBX, reseller program, Cloud PBX

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